Description

DSHS DDA Community Protection Case Resource Manager

Are you seeking an environment where you make a real difference in the lives of others? We are looking for someone with your passion, experience, and tenacity in helping developmentally disabled adults and their families.

This role is integral to the functioning of the Developmental Disabilities Administration (DDA). The part you’ll play is one of an advocate, caseworker, and all-around resilient problem solver for those you serve. As a valued member of our Tacoma office, you will join a team of dedicated Case Resource Managers that focus on person-centered planning for the service delivery of people with developmental disabilities.

Pierce County employees are eligible to receive an Orca Card for transportation needs.

Some of what you'll do:

• 
  Identify support needs of customers of the Developmental Disabilities Administration
• Schedule and conduct face-to-face home visits with customers, families, and providers
• Complete and revise customer assessments and service plans in CARE
• Utilize database software programs to manage client data
• Review and monitor customer plans, reports, and progress
• Assess need for potential referral to Community Protection Supported Living Program based on eligibility and determined risk to others
• Organizes, facilitates, and collaborates for community protection services
• Serves on and coordinates quarterly multidisciplinary treatment team meetings with residential and vocational vendors, Certified Sex Offender therapist, client, and other pertinent entities
• Develop, monitor, and submit any reduction of supervision and graduation plans for Community Protection, (CP) participants when appropriate to CP Committee for review
• Partners with residential, vocational, law enforcement, Department of Corrections (DOC) - Community Corrections Officers, legal supports, and therapists to support clients in the Community Protection Program
• Based on assessed needs, refer individuals to appropriate DDA services, other department services, and community programs/resources
• Work with families and community members to advocate on behalf of customers
• Work with individuals, families, and providers to prevent disruption in services
• Work in a fast-paced environment with multiple requirements

What we're looking for:
Please include a detailed cover letter with your application outlining your experience in the following areas:

• Experience managing a caseload of clients with developmental disabilities
• Experience supporting individuals with developmental disabilities
• Experience utilizing and coordinating multiple social service programs and resources to meet client needs
• Proven ability in maintaining database software programs such as Microsoft Access to manage, track, update, query, or run reports, etc., on client data
• Hands-on experience with payment systems (Barcode, CARE, ACES, Provider One, etc.)
• Proficiency in Microsoft Word, Excel, PowerPoint, SharePoint, Access, and Outlook
• Working knowledge of Developmental Disabilities Administration RCWs, WACs, policies, and procedures
• Understand and interpret the DSHS/DDA mission, Guiding Values, program policies and procedures, WAC and other regulations to staff, clients, families, service providers and other interested groups; Compose professional and grammatically correct correspondence

Who should apply?
Professionals with a bachelor's degree in Social Sciences, Social Services, Human Services, Behavioral Sciences or an allied field, and two years of experience providing social services to people with developmental disabilities. Graduate training will substitute, year for year for the experience.
Or
One year experience as a Developmental Disabilities Case/Resource Manager Trainee within Washington State the Developmental Disabilities Administration.

How to apply:
Please include current contact information for three professional references and attach the following with your application:

• A current chronological resume
• A cover letter detailing your experience as it relates to the “What we are looking for” section of this announcement
• A copy of your college transcripts to verify degree information

Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions? Please contact Leah.Brandenburg@dshs.wa.gov and reference job number 02833.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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