Job description
We love building COOL Web/Mobile App For Some Of The Top Companies In America
Careers: https://ezadtv.com/careers
Website: https://ezadtv.com/
Linkedin: https://www.linkedin.com/company/ez-ad-tv/
ABOUT US
We are EZ-AD - a focused team of talented and skilled individuals dedicated to creating beautiful software that provides real value to our users!!
We do several projects for large companies such as Disney, Verizon, Red Bull, ADP, Dippin Dots, Ace Hardware, True Value, and many other companies.
We are continuously growing and seeking new people to join our team. If you are PASSIONATE about TECHNOLOGY, love your work, and love interacting with new people to strive to make great things happen, then this opportunity is for you!
A few of our cool projects:
https://disney.ezad.io/cruella/
https://disney.ezad.io/raya-experience/
JOB TITLE - E-Commerce Technical Support Personnel
You will be receiving extensive training on Technical knowledge, including understanding programming fundamentals and database management. You will learn how to figure out people’s problems by looking at database tables and some basic code, and working with developers on getting the solutions completed for our clients!
MAIN DUTIES AND RESPONSIBILITIES
- Coordinate and support in all of the activities of the Technical Support team to ensure an effective support service for digital signage systems and the related equipment.
- Manage, develop, administer and technically support the technology infrastructure for EZ-AD
- Understand Database & Technical systems for you to be able to effective assist the customer
- Work with a cool developer team and project managers so they can build out better systems for you and the customers!
- Provide technical support to Technical Support Team (including both internal and external users), covering both hardware and software systems, in accordance with the company’s agreed service standards.
- Escalate all unresolved service issues to the Technical Services Manager.
- Implement agreed-on procedures for hardware and software audit, security and inventory.
- Participate actively and flexibly in a range of company activities, such as daily meetings, call schedules, and customer conference calls.
- Participate in training and team development activities to update skills and knowledge.
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WORK AT THE BEST LOCATION!
We are located in the FAMOUS Colombia Center in Troy MI, just near SomerSet Mall on Big Beaver Rd. You will be required to come to the office which is on the 14th Floor and has the BEST VIEW IN METRO DETROIT!!!
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The Colombia Center has the BEST Coffee Machine, Workout Gym, Golf Center, And Ice Cream Socials in Metro Detroit!
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Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Schedule:
- 8 hour shift
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