Job description

JOB
The Chester County Domestic Relations office is looking for energetic case managers who have a passion for helping people. Join our team of dedicated professionals in a supportive department within the courts, with the opportunity to make difference every day! The Enforcement Officer is responsible for ensuring the enforcement, collection and monitoring of court-ordered child and spousal support.The position may be eligible for loan forgiveness. A criminal background check is required.

EXAMPLE OF DUTIES
Ensure that payments are received and all provisions are followed in compliance with the court order as well as with state and federal law.Address questions and concerns regarding child and spousal support cases through phone calls, mail and walk-in service.Monitor performance of caseload collections and determine next steps to initiate payments from clientsCapable of timely follow up on events Respectful and positive motivation of clients and the ability to explain court interactions to clientsReview and execute attachments to garnish wages, unemployment compensation, worker’s compensation and social security benefits.Utilize sources such as the United States Postal Service to acquire information on clients including addresses, employers and social security numbers.Perform case management duties (review cases for payments, take appropriate enforcement action, modifications of support, filing pro se petitions, closure and suspension of cases).Maintain compliance of all enforcement action with state and federal regulations by answering mail alerts that bring non-compliance or possible problem cases to the officer’s attention.Negotiate and mediate with all parties to resolve any issues that may exist.Use all appropriate enforcement techniques within state and federal regulations.Review specific delinquent cases to determine if techniques should be used (seizure of assets, judgements, liens, IRS and State tax refund intercepts, driver’s license suspension and credit bureau reporting).Take appropriate action to bring the non-compliance to the obligor’s attention in an effort to resolve outstanding issues. Ensure that medical coverage is provided in accordance with the support order and that changes in coverage are reported.Provide coverage for team members as necessary.Review cases in which the obligor has been found in contempt and has been placed on probation, (review monthly for compliance; if non-compliant, may request that a bench warrant be issued).Contact other states or countries if party does not reside in Pennsylvania.Audit support cases when payment records or orders are challenged by either party.Assist at special hearings in the Court of Common Pleas.Perform other duties, tasks and special projects, as required.

SUPPLEMENTAL INFORMATION
Computer Skills: To perform this job successfully, an individual should have: Intermediate Word skillsIntermediate Excel skillsIntermediate Access skillsBasic OutLook skills (email)Basic Internet Explorer skillsSkill and knowledge with PACSES (automated & in-depth statewide case management software system)Skill and knowledge adobe acrobat, imaging systemsSkill and knowledge with instant messaging

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.