Job description

Who we are:

Port Houston is the advocate and a strategic leader of the Houston Ship Channel, one of the most powerful economic engines in the state and the country. Port Houston owns and operates the public wharves and terminals along the Houston Ship Channel, including the area’s largest breakbulk facility and two of the most efficient container terminals in the country.

Through our leadership and our work, we help ensure the nation’s busiest waterway stays running to benefit the customers of the public facilities we operate, our surrounding communities and industries, and our region. Port Houston exists to move the world and drive regional prosperity.

The work we do helps build up our local community, supports the economy, bolsters goodwill for the state of Texas, and influences the outlook of the entire region. And this is only the beginning! Our best accomplishments are ahead of us as we expand the Houston Ship Channel and widen its reach to become America’s distribution hub for the next generation.

Who you are:

You are more than the work you do. We want your work at Port Houston to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high-performance culture that values your contributions and helps you reach your career goals.

Sound like the place for you?

Position Summary:

Plays a key role in ensuring that organizational projects and initiatives meet objectives on time and on budget by increasing employee adoption and usage. This role focuses on the people side of change, which involves preparing, supporting and equipping people to adopt and use changes to business processes, systems and technology, job roles, organization structures, and more. Partners with business leaders across the organization on change management, cultural transformation issues, and communications. Responsible for driving faster adoption, higher utilization, and proficiency of our programs and services resulting in increased benefit realization, value creation, and the achievement of business results and outcomes.

Key Responsibilities/Duties:

• Develop and implement change management strategies and plans that maximize employee adoption and usage of required changes.
• Drive faster adoption, higher ultimate utilization of changes, and proficiency with the changes that impact employees who must use the changes in their daily work. These improvements increase benefit realization, value creation, ROI, and the achievement of results and outcomes.
• Collaborating with and coaching key leaders and partners across the organization to ensure successful change sponsorship.
• Develop and apply a structured methodology and lead change management activities. Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Support communication efforts and enable the design, development, delivery and management of key communications.
• Assess the change impact by conducting impact analyses, assessing change readiness, and identifying key stakeholders.
• Support training efforts by providing input, documenting requirements, and supporting the design and delivery of training programs.
• Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan.
• Develop plans and efforts to anticipate and minimize resistant behaviors from employees and stakeholders who are impacted by the changes.
• Understand developing trends in change management to apply best practices at Port Houston.
• Act in accordance with Port Houston core values (respect, excellence, accountability, diligence, and you).
• Perform other duties as required.

Education/Experience:

• Bachelor’s Degree, or equivalent experience.
• 5+ years of progressive experience in change management, internal communications or training experience.
• Change management certification (CCMP, Kotter, 7-S, or ADKAR) required or acquired within first 24 months in role.
• Consulting capabilities preferred.

Knowledge, Skills, Abilities and Behaviors:

• A solid understanding of how people go through a change and the change process
• Experience with and knowledge of change management principles, methodologies and tools
• Exceptional communication skills, both written and verbal
• Excellent active listening skills
• Ability to clearly articulate messages to a variety of audiences
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Resilient and tenacious with a propensity to persevere
• Forward looking with a holistic approach
• Organized with a natural inclination for planning strategy and tactics
• Problem solving and root-cause identification skills
• Able to work effectively at all levels of an organization
• Must be a team player and able to work collaboratively with and through others
• Acute business acumen and understanding of organizational issues and challenges
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Experience with large-scale organizational change efforts

Key Competencies Required:

• Influencing Others
• Collaborate
• Customer Focus
• Effective Communication
• Coaching and Developing Others
• Create Internal Partnerships
• Creativity and Innovation

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: Hybrid remote in Houston, TX 77029

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