Job description
Enterprise, National, and Alamo Car Rental at the
Minneapolis St. Paul International (MSP) Airport Hiring Event!
We are hiring for multiple positions at our MSP Airport and will be attending the MSP Job Fair on September 14th from 11a-3pm in the Silver Ramp, Terminal 1 Rental Car Lobby.
MSP Airport Terminal 1 - Lindburgh Rental Car Lobby
4901 GLUMACK DR TERMINAL 1
Saint Paul, MN 55111
We are currently hiring for the following positions and interviews will take place onsite
- Customer Service Agents
- Customer Experience Representatives
- Auto Detailers
Responsibilities:
Auto Detailers
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Vacuum and clean vehicle interior
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Clean vehicle exterior by hand, brush or by operating washing equipment
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Polish, dry and clean vehicle windshields, windows, lights, mats and exterior body
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Determine need for and add windshield fluid, gas, oil, water and antifreeze
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Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.
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Verify appropriate stickers are attached to vehicle (registration, plates, etc.)
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May be responsible for maintaining an inventory of cleaning supplies
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May assist with local automobile deliveries
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Perform miscellaneous job-related duties as assigned
Customer Service
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Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
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Use company approved sales and service techniques when determining customer needs
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Offer optional products to meet customer wants and needs.
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Prepare all rental and return documents accurately and completely.
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Qualify each customer using our company rental requirement guidelines.
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Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
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Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
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Ensure that the return date and time on the rental agreement is accurate.
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Review all charges at the time of vehicle return.
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Prepare the Rental Agreement Folder with all required information.
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Answer the phones to assist customers in a friendly, helpful and prompt manner.
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Assist customers by effectively resolving all customer service issues.
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Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required
Qualifications:
- Must be at least 18 years of age.
- Must have a valid drivers license
- Must have a satisfactory driving record. (See specific job posting for requirements)
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
See specific job posting for desired schedule.
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