Job description

The Event Sales Manager is responsible for the management of all aspects of Event Coordination and Management in accordance with hotel standards for all assigned catering groups and groups with guest room block. Coordinates contracted event space and guest rooms, arranges event and guest room details, and meets budgeted revenue through upselling and management of contracted events and rooms.

Duties & Responsibilities:

· Assume management of all assigned contracted groups with or without event space.

· Develop creative menus and parties with the Executive Chef to meet needs of groups and maximize revenues.

· Ensure client files are kept organized and current with all required information

· Monitor and handle inquiry calls on a timely basis, ensuring that all messages both email and phone are returned within 4 hours during business hours.

· Meet with clients to finalize functions details

· Conduct site inspections as required

· Proactively ensure deposits, rooming lists, menus are all received on or before due dates.

· Detail resumes accurately ensuring the client signs off on all details, and distribute within the proscribed expected time to all hotel departments.

· Detail function requirements accurately on Banquet Event Orders (BEOs) ensuring the client signs off on the functions

· Monitor changes to BEOs to ensure that accurate information on changes is communicated to the respective departments on a timely basis.

· Inspect the preset scheduled function areas/rooms for cleanliness, working condition and proper furniture/equipment set up; rectify any deficiencies with respective departments

· Monitor guest reactions while in house to find opportunities to exceed expectations and handle any guest complaints ensuring 100% guest satisfaction

· Contact client after scheduled functions to ensure satisfaction and to solicit rebooking

· Ensure complete confidentiality of all VIP and alias groups, informing only “need to know” managers of identity.

This private employer offers a Competitive Compensation, Benefits Package and Opportunity for Career Growth.

Benefits include:

Healthcare Insurance (Medical, Dental & Vision)

401(k) Plan

STD & LTD

Life Insurance

Wellness Program

Vacation/Paid Time Off

Tuition Assistance

Discounted Hotel Room Rates (Marriott)

Community Service Program

Training & Development

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Application Question(s):

• What is your desired salary?
• Are you willing to undergo a background check, in accordance with local law/regulations?

Work Location: One location

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