Executive Assistant

Full Time
Flat Rock, NC 28731
Posted
Job description
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Located at 571 S. Allen Road in Flat Rock at the Greatrex Campus

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Executive Assistant

Job Code: EAAD

Reports To:
Vice President of Technology and Administration

Status:
Non-exempt

FT, PT, PRN:
Full-Time

Shift:
Days

Location
: Flat Rock


Position Summary:


The Executive Assistant provides administrative support to operational and senior leadership to ensure efficient and effective business service management.


Essential Duties & Responsibilities:


  • Work to achieve performance goals, pursue progress towards my learning plan (MLP) and demonstrate Four Seasons values and competencies at all times.
  • Provides a consistent, customer friendly interface by serving as the point of communication for leaders supported by the position. This includes answering & directing phone calls and being the interface of great customer service with visitors, vendors, staff, volunteers, physicians, agencies, etc.
  • Prepares agendas, notices, minutes and resolutions for meetings as assigned.
  • Schedule meetings and/or conferences by interacting with internal/external clients/partners to coordinate calendars, accommodations, meeting materials and supplies.
  • Complete payroll and personnel requests on a routine basis.
  • Arranges detailed travel plans and itineraries as requested.
  • Prepare expense reports, invoices, presentations, internal/external communication, confidential correspondence and other complex documents.
  • Responds to ad hoc requests (filing, copying, responding to problems with printers, etc.) and manage small projects/programs/participate in larger projects representing the team (researching issues or questions about policies or practices, managing a conference, etc.)
  • Maintains confidentiality of all agency and personnel matters.
  • Daily anticipation of meetings, tasks and projects to assist with effective schedule and calendar management for assigned leaders.


Knowledge, Skills & Abilities:


  • Knowledge of HIPAA privacy policies
  • Advanced proficiency in MS Office: Outlook, OneNote, Word, Excel, PowerPoint, etc.
  • Problem solving – identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
  • Interpersonal skills - maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
  • Oral communication – speaks clearly and persuasively in positive or negative situations.
  • Written communication – edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
  • Quality control – demonstrates accuracy and thoroughness and monitors own work to ensure quality.
  • Adaptability/Flexibility– adapts to change in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
    • Must be able to work in a fast-paced environment with demonstrated ability to on and independently prioritize work in order to support multiple leaders.
  • Interpersonal Competence-Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires discretion, demonstrated poise, tact and diplomacy.
    • Must be able to interact and communicate with individuals at all levels of the organization.
  • Initiative- Ability to anticipate needs and use independent judgment given limited availability of leaders the position supports

Minimum Qualifications:


Education:
  • Associates degree preferred
  • High School diploma required
Experience:
  • Minimum 3 years’ experience as an executive administrative assistant

Licensures & Certifications: (if applicable)
  • Valid driver’s license and proof of automobile insurance

Physical Demands:


  • Able to walk, sit, bend forward, twist, have elbow extension, wrist extension, lift, carry, have hand dexterity
  • Good vision

Other Duties

  • Assist departments and leaders with ongoing needs and/or special projects, including distribution of information, data entry, filing, and research.
  • Provide office support functions including word processing, filing, composing business documents, reception, gathering and compiling data, and balancing and coordinating a workload for multiple projects while meeting deadlines.
  • Provide lead and/or back up receptionist support to include greeting visitors in person or by telephone and to connect those with the appropriate staff person or services that will best serve their needs in a friendly, professional manner. Manage and/or participate in special projects, including distribution of information, data entry, filing, and research.
  • Screens incoming calls and correspondence and responds independently when possible.
  • Participate in ongoing education and training offered by the organization.
  • Comply with company policies, procedures, guidelines, and Mission Statement
  • Build and maintain key relationships within the community.
  • Other duties as assigned.


Intent & Function:


All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the duties of the position. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.

JOB DESCRIPTIONS ARE NOT INTENDED AS AND DO NOT CREATE EMPLOYMENT CONTRACTS. THE ORGANIZATION MAINTAINS ITS STATUS AS AN AT-WILL EMPLOYER.


Job Analysis Questionnaire for Physical Demands
N=Not Required, R=Rarely (<2%), O=Occasional (3-33%), F=Frequent (34-66%), C=Constant (67-100%).

Physical Demand

Frequency

N

R

O

F

C

Mobility

Walking

X

Standing

X

Sitting

X

Crawl

X

Driving

X

Posture - Back

Bending Forward

X

Bending Backwards

X

Twisting

X

Posture - Reaching

Above Shoulder Level

X

Chest to Shoulder Level

X

Below Chest Level

X

Behind Body

X

Posture – Elbow/Forearm/Wrist

Elbow Flexion/Extension

X

Wrist Flexion/Extension

X

Wrist Rotation

X

Posture - Neck

Forward Bending/Flexion

X

Backward Bending/Extension

X

Twisting/Turning/Tilting

X

Posture – Hip/Knee/Ankle/Foot

Crouching/Squatting

X

Kneeling

X

Climbing (Stairs/Other)

X

Jumping

X

Foot Pedal/Action

X

N=Not Required, R=Rarely (<2%), O=Occasional (3-33%), F=Frequent (34-66%), C=Constant (67-100%).

Physical Demand

Force/Weight

Frequency

Avg.

Max.

N

R

O

F

C

Lifting

40

X

Carrying

40

X

Pushing/Pulling

40

X

Hand Activity

Approximate Force

Frequency

N

R

O

F

C

Gripping/
Grasping

X

Pushing
(palm press/finger)

X

Pinching

X

Fine Finger Movement

X

Writing

X

Vision

Near Acuity-Clarity at 20 inches or less.

X

Far Acuity-clarity at 20 feet or more.

X

Depth Perception-3 dimensional vision

X

Accommodation- adjustment of eyes to bring things into clear focus.

X

Color Vision-ability to identify and distinguish colors

X

Please review each category below and place an X in any area which applies to the job performed


Other Duties

  • Assist departments and leaders with ongoing needs and/or special projects, including distribution of information, data entry, filing, and research.
  • Provide office support functions including word processing, filing, composing business documents, reception, gathering and compiling data, and balancing and coordinating a workload for multiple projects while meeting deadlines.
  • Provide lead and/or back up receptionist support to include greeting visitors in person or by telephone and to connect those with the appropriate staff person or services that will best serve their needs in a friendly, professional manner. Manage and/or participate in special projects, including distribution of information, data entry, filing, and research.
  • Screens incoming calls and correspondence and responds independently when possible.
  • Participate in ongoing education and training offered by the organization.
  • Comply with company policies, procedures, guidelines, and Mission Statement
  • Build and maintain key relationships within the community.
  • Other duties as assigned.

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