Job description

What Mud Bay Offers...

• On-the-job training on skin and coat health, grooming services, and pet nutrition.
• A fun, team-oriented, and low-stress environment for people who love helping pets and their people.
• Grooming space and tools provided (no need to rent a space or provide your own insurance).
• Opportunities for advancement and skill development.
• Access to our UKG Wallet (access to earned wages throughout pay period).
• Hourly pay depending on qualifications, plus tips.

Primary Objectives.

• Mud Room Technicians, of all levels, receive the skills training they need to achieve their primary objectives.
• Mud Room Technicians, of all levels, understand expectations of skills and standards of care required.
• Customers know what to expect from their dog’s appointment and receive clear communication about how the appointment went.
• Dogs leave their appointments safe, happy, clean, and well-groomed.
• Customers and their dogs are met with patience and compassion.
• Muddies give and receive the help they need to achieve safe, happy, clean, and well-groomed outcomes.
• Dogs receive customized care for their individual needs.
• Muddies have accurate records about customers and service histories in the customer management system.

The Mud Room Technician Lead We’re Looking For Is...

• A* great fit for our culture. *First and foremost, we’re looking for someone who will be a great fit for Mud Bay’s culture. What is our culture? Or, to ask the same question differently: Who are we and what do we expect of ourselves and one another? (Read more here)
• Understands all dogs are deserving of low-stress care. Meets owners where they are and educates on recommended care.
• Enjoys collaboration as well as supporting and facilitating the work of others.
• A great communicator. Is an effective communicator - both orally and in writing.
• Organized and proactive. Has strong time management skills and works to build efficiency without sacrificing safety and quality.
• Detail-oriented. Keeps detailed records of MRT learning. Understands excellence is frequently found in the details.
• Inspired by Mud Bay’s mission. We love animals, helping people, and being part of something bigger than ourselves.
• Seeks to understand different learning styles to provide MRTs the best instruction. Strives to expand their knowledge of dogs and cats, including behavior and safe handling.
• Embraces change with an open heart and open mind and brings the team with them.
• Has 2+ years of demonstrated leadership experience. Has professional experience providing full-service grooms for all breeds of dogs and additional experience bathing or in animal husbandry.

Job Details.

• Hours and location. This position is a full-time, hourly position in the Mud Room.
• Primary Team. As part of the Mud Room Team, this position reports to the Assistant Service Manager.
• The Mud Room Technician Lead compensation falls within the pay range that applies to other MRT Lead positions and depends on qualifications, experience, proficiency, and work location. The wage range for this position is between $27.15 to $30.40 per hour. This position is eligible for tips.
• Must be willing to occasionally work in other Mud Rooms within designated primary work location.
• Benefits. This position is eligible for Mud Bay’s standard benefits package including medical, dental, and vision; Mud Bay’s Employee Stock Ownership Plan (ESOP); staff discount on Mud Bay purchases; 401k available; funds employee contributes to 401k are matched with a contribution into Mud Bay’s ESOP once eligible.
• We don’t discriminate. We don’t discriminate on the basis of race, creed, color, sex, pregnancy (including the potential to get pregnant, pregnancy-related conditions, childbearing, childbirth, or related medical conditions), religion, national origin or ancestry, citizenship, age, sexual orientation, gender identity (including gender expression), marital or family status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), military, uniform servicemember, or veteran status (including status as an honorably discharged veteran), genetic information, HIV/AIDS or hepatitis C status, status as a victim of sexual abuse, (including domestic abuse, sexual assault, or stalking), or on any other basis protected by applicable federal, state, or local laws.

Hours Per Week: 40 GFE
Pay Starting At: $27.15 per hour and up, DOQ

Experience
Required

• 1 year(s): Professional experience providing full-service grooms for all breeds of dogs
• 2 year(s): Leadership

Job Type: Full-time

Pay: $27.15 per hour

Schedule:

• 5x8
• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Work Location: One location

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.