We are seeking a highly motivated and experienced mortgage operations manager. This person manages and directs the daily activities of the mortgage operations team. The successful candidate will oversee all lending functions, which may include sales, funding, processing, and closing, As well as monitor the productivity and budgetary performance of the operations department. Additionally, the Operations Manager will develop and implement policies and procedures and ensure that project/department milestones/goals are met and adhering to approved budgets. Ideally, this person will have 5 years of experience as a Mortgage Operations Manager. They will be a well-rounded individual with 10 years of experience in every aspect of the loan process. We offer extensive support to all of our team members along with competitive compensation. If you are looking for an opportunity that will give your skills and talents a chance to shine, please start your application today!

Benefits:

• Remote-first environment
• 401(k) employer contribution match
• Health and wellness benefits, including medical, dental, vision

$100,000- $135,000 yearly

• Lead the optimization of the mortgage operations team
• Scale and develop efficient mortgage operations teams in the US
• Oversee audits from investors and state regulators
• Ensure all NMLS licensing requirements are met and maintained for Paramount Funding
• Establish reporting that identifies trends to provide recommendations to senior mortgage management regarding opportunities to improve efficiency, productivity, and customer experience
• Own the design and iteration of standard operating procedures, policies, and service level agreements across all key operational functions, including processing, underwriting, closing, and credit risk teams, ensuring highly efficient and highly accurate output
• Promote high-quality performance by developing and clearly outlining the expectations of the team
• Evaluate and manage the best vendors and partners to provide critical services throughout the loan origination process, including credit, fraud, appraisal, flood, verifications, etc.
• Collaborate with product, engineering, and mortgage tech teams to optimize systems to automate and streamline workflows
• Collaborate with the Sales team to create an exceptional customer experience for our buyers and agents
• Maintain a sound knowledge of secondary marketing activity, investor guidelines, and industry practices, and make appropriate adjustments to processes, systems, and personnel

• 10+ years of residential mortgage experience, 5+ years in senior-level leadership
• Mortgage broker, start-up, and traditional mortgage experience preferred
• Strong compliance background with experience submitting required HMDA and NMLS reporting.
• Extensive knowledge in FNMA, FHLMC, VA, FHA, and Jumbo loans
• Proven track record with building, scaling, and teams in the US.
• Experience supporting or overseeing the transition from broker to non-delegated to delegated
• Experience supporting the process to obtain seller approval with Fannie Mae and Freddie Mac preferred
• Experience supporting the process to obtain seller approval with HUD and VA preferred
• Experience developing and implementing new products
• Experience implementing and optimizing LOS, POS, and CRMs (extensive Encompass experience required, Blend and Salesforce experience preferred)
• Experience working with and selling to multiple loan investors with varying guidelines
• Experience supporting or running point on regulatory audits
• Very strong verbal and written communicator, leadership presence
• High bar for operational precision, and very organized
• Strong preference for data-led decision-making and aptitude for analysis design (supported by Biz Analytics team)
• Calm, and able to context switch between a dozen "top" priorities daily
• Strong performance manager - able to develop a leadership team, and manage a tight ship

The Paramount Funding Company is a mortgage broker shop helping families since 2002. We are currently in a scaling initiative to grow our team and market share. We are based in Miami, FL. We are a family-oriented small business striving to treat others as we would like to be treated.