Job description

Join a company that appreciates your energy, drive and enthusiasm just as much as your skills. The majority of our directors and managers started their careers as frontline agents. And yes, we offer competitive salaries and benefits. But even better – it’s our caring culture that defines who we are and why you’ll want to become part of our family.

TELUS International, Inc operates in 24 different countries, including the US, with over 50,000 team members. And now we are launching our newest contact center site, in North Charleston to be specific! We're looking for great local talent to work in our exciting and engaging new site.

Position Overview:

The Facilities Assistant role will assist and support general facilities responsibilities within the site, including light industrial work, maintenance duties, and making repairs on minor electrical and plumbing systems. Qualified candidates should have general knowledge of building maintenance to include basic Electrical and Plumbing along with tools and their uses, safety procedures, and general computer knowledge.

Specific Responsibilities May Include:

• Maintain an inventory of standard desktop-related hardware and updating in Excel and Google drive

• Maintain helpdesk notes and documentation concerning daily activities

• Evaluate, basic repair and basic maintain plumbing and electrical systems in the building

• Communicate with facilities management about any work that requires outside expert assistance

• Receive and respond to tenant reports of maintenance issues

• Work with tools and supplies necessary to complete projects

• Maintain corporate safety procedures at all times and comply with access control regulations

• Other maintenance duties as assigned that may require moderate to heavy lifting

• New project work may also be assigned

Required Experience, Skills & Competencies:

• 1-2 years experience with preventive and corrective maintenance of plumbing and electrical systems in the building

• Knowledge of fire safety, OSHA, building standards and computers

• Willingness to inspect and evaluate all mechanical aspects of the building

• Must have the ability to climb ladders or work with various heights, and lift up to 30 lbs

• Computer literate and familiarity with different operating systems & applications

• Stable employment history

• Analytical and problem-solving abilities

• Strong customer-service orientation

• Ability to work independently in a dynamic, fast-paced environment

• Experience working in a team-oriented, collaborative environment

• Ability to manage multiple, often competing, priorities and tasks and follow through to completion on strict deadlines

• Excellent oral and written communication skills.

• Adaptive to changing work schedules and working hours, including the ability to work evenings and weekends as assigned

• High school diploma or equivalent

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We passionately put our customers and communities first

• We embrace changes and innovate courageously

• We grow together through spirited teamwork

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• Self-determined schedule
• Weekend availability

Work Location: One location

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