Job Description Summary

Job Description

Why we come to work:

At GE Renewable Energy, our service teams keep our world moving. They’re adaptable, determined, and safety-focused, thriving in high-pressure situations. They’re the kind of people who dig deep for answers, work collaboratively with the right teams to drive solutions, and who sit back and smile when they know they have done a great job. As part of this team, you’ll be rewarded with autonomy and trust, a collaborative, supportive team, and the chance to be empowered and successful, every single day.

Essential Responsibilities:

Field Services Technician will provide service, maintenance and warranty remediation and commissioning for installed photovoltaic inverters. This position will be responsible for servicing customers primarily located within the US. Must be able to travel throughout the US as needed.

• Perform Field Service to ensure 99% up time
• Diagnose and repair faulted inverters
• Troubleshoot issues with mechanical and electromechanical
• Conduct annual periodic maintenance inspections
• Keep maintenance records of findings
• Assist with developing maintenance programs
• Perform start-up and commissioning for new PV inverter installations.
• Inspect physical installation (wiring, connections and mechanical condition)
• Power up, set all required parameters and ensure proper operation
• Monitor performance and efficiency levels
• Maintain high customer satisfaction levels by providing excellent customer service.
• Provide accurate and timely product service reports.

Required Qualifications:

• High School Diploma / GED
• Minimum of 2 years industry work experience with inverters
• Ability and willingness to travel to and from customer locations 90% to 100% of the time

Desired Characteristics:

• 2-year technical degree and/or equivalent certification
• Great interpersonal, oral, and written skills are required.
• Requires analytical and quantitative skills
• Solar industry service experience is preferred (but not required)
• Must be customer oriented with professional demeanor.
• Must have knowledge of power electronics and controls.
• Must have knowledge of Modbus serial and Ethernet communications

Additional Information