Field Operations Analyst

Full Time
Camden, NJ
Posted
Job description

SUMMARY

Provides sales reporting and analysis for the Field Operations division. Acts as a reporting and communication liaison between the corporate office and the field organization.

PRIMARY RESPONSIBLITIES

  • Creates and modifies reports using the following systems/sites: Subaru's reporting system, Oracle Business Intelligence, and other sources of information including retailer financial statements, vehicle registration data from Experian Velocity, J.D. Power, Power Information Network (PIN) Data, and Urban Science.
  • Independently analyzes and compiles sales data into reports for use by Subaru of America (SOA) Officers and Directors, corporate staff, and the field organization to achieve business plans.
  • Develops a monthly vehicle sales tempo and equitably distributes sales targets to drive results.
  • Communicates, tracks, and troubleshoots issues with retailer performance metrics as they relate to key incentive programs such as the Retailer Monthly Bonus program, Summit, Cash Bash, Pleiades, etc.
  • Identify opportunities to minimize redundant processes, implement automation and improve reporting that will impact the productivity of the field organization.
  • Supports ad hoc company sales data requests and reporting needs related to Public Relations, Added Security, STARLINK and Training programs.
  • Produces a litany of accurate reports including Daily Sales, Sales Projection Reports, Estimates, Competitive Snapshot, and Weekend Traffic.
  • Develops and tracks retailer and field bonus and contests programs including proposing KPIs and targets to meet budget guidelines while achieving business plans.
  • Serves as primary liaison with field staff to address issues with respect to business processes or incentives with the appropriate SOA department.
  • Works cross-functionally with IT, Accounting, Market Development, Subaru Motors Finance, and Distribution on a variety of programs and meetings.

ADDITIONAL RESPONSIBILITIES

  • Performs administrative tasks, such as Accounts Payable processing and resolving IT-related issues, on occasion.
  • Manages pool cars by utilizing Fleetio.
  • Mentor interns during their one-year term.
  • National Training Conference planning and execution.

REQUIRED SKILLS & ABILITIES

  • Strong knowledge in the use of Oracle Business Intelligence (OBI) and familiarity with data retrieval from Experian Velocity, J.D. Power, Power Information Network (PIN) Data, and Urban Science as well as interpretation of vehicle registration and retailer financial statements.
  • Proficient in Qlik or Tableau or ability and desire to learn it.
  • Superior analytical skills.
  • High levels of motivation.
  • Exceptional Microsoft Excel and PowerPoint skills, including ability to create PowerPoint presentations for SOA executives.
  • Detail-oriented.
  • Ability to manage multiple priorities and projects at once.
  • Knowledge of and interest to learn more about Subaru and U.S. automobile industry.
  • Excellent written and oral communication skills.
  • Interest in working closely with the field organization and retailers.
  • Ability to work beyond the normal business day on a monthly basis.

EDUCATION & EXPERIENCE REQUIREMENTS: 4-Year College Degree (BA, BS) and 4-6 years' experience

TRAVEL REQUIRED: 10%

INTERNAL GRADE: P2

SALARY RANGE: The recruiting base salary range for this full-time position is $65,800 - $94,000. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training.

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