Field Service Technician

About Esko

Esko is a worldwide market leader with software and hardware products for packaging buyers, designers and manufacturers for the packaging, label and commercial print industries. Our hardware solutions include AVT print inspection vision solutions and Flexo laser platemaking systems. With headquarters in Belgium, Esko employs around 1,800 people worldwide. Our global sales and support organization covers Europe, the Americas, Asia-Pacific and Japan. Esko operates as a subsidiary of Danaher Corporation, one of the best performing Fortune 500 companies. See also https://www.esko.com/

Job Opportunity:

We are looking for a colleague to join our team as a field service technician. You will be helping our customers with all their hardware and software related service needs. You interact daily onsite or via phone and email with customers and other Esko staff. This job requires extensive travel throughout the US and some in Canada.

Your main responsibilities:

• Installation of inspection systems. This includes computers, software, mechanical interface and camera optics. See https://www.esko.com/en/products/print-inspection/for-packaging
• Train customers on equipment operation and maintenance. Both hardware and software.
• Repair hardware and software equipment malfunctions and preventive maintenance
• Remote troubleshooting of system and application problems
• Timely written or verbal reporting on daily and weekly activities, parts, other

Your Profile:

• Travel requirement: US (80%) & Canada (5%) of the time by air or vehicle
• Some formal education in electronics or mechanics or previous military technical training
• Electrical skills: understand signal flows, connection diagrams, multi/voltmeter, oscilloscope, relays, AC/DC
• Mechanical skills: ability to read mechanical assembly drawings and assemble components
• Able to lift 50 lbs. and maneuver over, under and around printing equipment.
• Good analytical skills and quick learner
• Customer oriented, proactive communicator and with professional attitude
• Strong sense of urgency and with excellent follow up
• Able to stay calm and positive under pressure

Computer skills:

• Good understanding of PC hardware, Windows operating system and basic networking
• Comfortable replacing computer parts such as hard drives, power supplies, network and video cards and able to troubleshoot issues
• Comfortable installing device drivers, MS operating systems and application software.

Our offer

Esko offers a broad array of comprehensive, competitive benefit programs that add value to associates’ and their families’ lives. Whether it’s a health care program or paid time off, our programs contribute to your life beyond the job. We grow talent and will give you the opportunity to develop your career, based on your strengths.

Check out our benefits at www.danaherbenefitsinfo.com

If you believe your education and experience are in line with what we’re looking for and you are motivated, ambitious, and seeking a new and exciting opportunity, please submit your resume online at the URL below or at www.esko.com

Diversity & Inclusion

At Esko and Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and Esko are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.