Job description
- Emergency repairs, warranty service; field service & engineering of AV products
- Installation and troubleshooting of VTC systems, DSPs, and other AV products
- Providing technical support for field startups (standard & non-standard systems), warranty efforts, remedial repairs and preventative maintenance contracts
- Monitoring and ensuring compliance with all safety policies, procedures, guidelines and laws
- Interact with customer in a professional and courteous manner
- Complete required documentation timely and accurately, using the company computer system(s) and accurately assess & report urgency of all needed repairs
Job Type: Full-time
Pay: $55,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Baltimore, MD: Reliably commute or planning to relocate before starting work (Required)
Experience:
- video conferencing: 1 year (Preferred)
Work Location: In person
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