Field Support Specialist – (MSP)
Job description
We are currently seeking an Field Support Specialist – (MSP) to work for a rapidly growing Managed Services Provider (MSP) located in Plano, TX. We have been serving Plano, TX and the surrounding area for over a decade. We know that managing your work and personal life can be a balancing act. Our benefits are designed to create happy, healthy employees.
The Field Support Specialist – (MSP) will be responsible for managing multiple clients in the field. The Field Support Specialist – (MSP) will perform server deployment and maintenance in our customer data centers and office build-outs will perform server deployment and maintenance in our customer data centers and office build-outs. The Field Support Specialist – (MSP) will work with implementation managers, infrastructure delivery managers, and network infrastructure engineers to ensure that design plans and project plans are implemented accurately and efficiently.
Field Support Specialist – (MSP)
Field Support Specialist – (MSP) Responsibilities:
- Physical racking of equipment (rack prep, rack, and stack, switches/routers, servers, appliances, etc)
- Diagnose simple hardware issues
- Help configure basic server and networking configurations
- Organize equipment and packages coming in/out of data center or offices
- Location and processing of RMAs
- Perform software installation on Windows Workstations and Windows Servers
- Maintain detailed information of client interactions and issues within ConnectWise ticketing system
Field Support Specialist – (MSP) Requirements:
- Experience working for an MSP preferred
- At least 2 years of relevant experience
- Proficient knowledge of Windows OS and MS Office applications
- Experience working office IDF / MDF environments
- Must have reliable transportation. The job requires movement between locations that may not have access to public transportation.
- Experience with network management and monitoring tools
Opportunity Location
Dallas, TX
Proposed Salary
$65,000 - $75,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.
Tagged: #RB777
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.