Financial Counselor - Full Time
Full Time
Mount Pleasant, TX 75455
Posted
Job description
Job: Financial Counselor
Classification: Hourly/Non-Exempt
Job Category: 5 Administrative Support Workers
Position Summary
The Financial Counselor assists patients with cost estimates and collaborates with external parties to ensure their financial coverage. The Financial Counselor explains financial information, determines prospective patients’ ability to pay, provide education on affordable health care and Medicaid, and assist with the application process. The Financial Counselor educates patients on their financial obligations to the facility and follow up with patients and other parties to ensure accuracy and completeness of the information.
Essential Functions
- Manages inquiries from third party carriers and patients regarding insurance claims and ascertains they are answered correctly and timely.
- Interviews patients and/or family members to arrange methods of payment, checks balances, and approves credit arrangements.
- Answers guarantor correspondence concerning delinquent accounts.
- Initiates adjustments as needed for over-posting, incorrect charges, and cash prices.
- Logs, deposits, enters, and reconciles all daily deposits in accordance with applicable policies, procedures, and internal controls
- Interviews patient/guarantor to obtain financial information and analyze their ability to pay for medical services.
- Processes patient applications for In House Assistance.
- Documents all activity in the patient's account.
- Communicates with other hospital departments and physician offices.
- Maintains established goals on assigned work queues.
- Performs other duties as assigned.
- Attends and participates in meetings, training, and presentations.
- Completes financial applications.
- Furnishes patients and health care providers with estimates.
- Assists patients with financial applications and arrangements.
- Collects estimated liabilities from patients.
- Establishes health insurance benefits, conditions, and requirements by making phone inquiries, and by using eligibility systems and the internet.
- Verifies patients’ employment details and other particulars.
- Reports problems and concerns to supervisor.
- Complies with relevant rules, regulations, policies, and procedures.
- Performs other duties as assigned.
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