Floating Literacy Advisor
Full Time
Brooklyn, NY 11238
$50,570 a year
Posted
Job description
Overview:
The Floating Literacy Advisor at Pacific Literacy Office will provide direct instruction, support for volunteers and instructional staff, academic advisement, career coaching, and case management services to motivate students from all reading levels to promote self-efficacy and life-long learning. The Floating Literacy Advisor will also organize, develop, and facilitate instructional programming and workplace development activities that integrate learning platforms and educational technologies to engage students in person and remotely.
The Floating Literacy Advisor will facilitate student transitions from lower level to higher education maintaining accurate referral information and coordinating services with adult education providers, workforce systems, and job training programs among others. The Floating Literacy Advisor will collaborate and step in when needed to cover at one of the Adult Learning Centers to help students overcome any barriers preventing them from participating or achieving their goals. The Floating Literacy Advisor will work collaboratively with the ALC literacy advisors, office associates and supervise/provide guidance to all program assistants to ensure the success of Adult Learning Center programming and other programs within the department.
The Floating Literacy Advisor will be second-in-charge of the Adult Learning Center when needed and works closely with all ALC Literacy Advisors and assist with interviews, onboarding and training new program instructional staff within the ALP department. This position will act as an educational resource to the other BPL Adult Learning program staff in the delivery of adult basic education programming. This position reports to the Manager of Operations.
Responsibilities:
- Implement and communicate library program policies and procedures
- Provide stellar customer service; assist with the day-to-day operations at the Pacific Literacy Office, in addition, assisting walk-ins, triaging multi-phone line, tech support; be able to collaborate with a team to ensure program standards are being met in a timely manner
- Maintain an in-depth knowledge base in adult learning (reading levels K-12)
- Serve as the lead education support staff for the instructors and program assistants (model, monitor, serve as an assessor/advisor, and lead instruction)
- Assist with onboarding and supervising program assistants at various ALC locations
- Provide individual and group advisement focused on educational and career planning, goal setting, barriers to persistence and achievement for students to stay on track
- Provide training, support, and guidance to instructional staff in key teaching and learning strategies, advisement, and assessment
- Address instructional needs for staff to facilitate programming and workplace development activities that utilize technology, Google Classroom, Zoom, and learning management systems
- Maintain accurate class observations, student case notes/progress in Salesforce database by required deadlines
- Observe and confer with instructional staff through group/classroom observations and feedback
- Facilitate groups/classes and assist with maintaining program curriculum
- Coordinate, plan, and/or facilitate informational workshops/special programming for students (next steps, social services, math/writing workshops, etc.)
- Administer assessment tools (TABE/GED Readiness) and analyze to develop instructional plans
- Assist with outreach, recruitment, assessment, orientation, and placements of students
- Assist with training volunteers and instructional staff by introducing instructional strategies, interventions; monitor and support instruction delivered by volunteers; lead monthly lunch and learn professional development sessions for instructional staff
- Participate in ongoing professional development and stay abreast of adult learning best practices, workforce development and adult basic education
- Complete other duties as necessary especially in the absence of the ALC literacy advisor and/or site manager
- BA Degree in Education or related field, MA a plus
- 1-2 years’ experience in Adult Education; experience teaching ABE/HSE, workplace literacy and digital literacy in-person and remotely; ability to supervise instructional staff
- Excellent communication, interpersonal and customer service skills in person and remotely
- Proficiency in Outlook, Microsoft, TABE, Salesforce, Google Suite, Google Classroom and Zoom
- Able to lead professional development sessions for instructional staff
- Knowledge of current ABE/HSE theory and practice; experience with literacy and HSE pathways are a plus; familiarity with Common Core Standards and CUNY Career Kits/HSE Curriculum preferred
- Experience in successful academic advisement, career development, guidance, and counseling
- Experience developing curricula for lower level and HSE level integrating technology
- Ability to work as part of a diverse team and familiar with the assigned location of the Adult Learning Center community
Physical Demands
- Travel required; must be able to carry materials, including laptop and outreach materials
- Must be able to work varied schedule, including evenings and Saturday. Schedule typically includes working two evenings per week and two Saturdays per month; schedule is determined by the needs of the program
Work Schedule:
Mon/Wed/Fri 9:15AM-5:00PM
Tues/Thurs 12:45PM-8:00PM
Sat. 9:45PM-2:15PM
- Travel to various branches and partner locations regularly; work from other locations as assigned.
This is a union position and the starting salary is $50,570.00
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