Job description

Job description

ATHENA Consulting encourages the full range of diverse and talented candidates to apply for this position. We are committed to building an open, fair and inclusive workplace for ourselves and our clients allowing for creativity, innovation and collaboration.

OVERVIEW OF ATHENA:

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.

Position Summary:

This position is responsible for the planning, budgeting, and execution of catering and concession functions while maintaining the highest standards.

Essential Duties and Responsibilities

• Hiring and Training of all Food & Beverages Servers, Cashiers and Bartenders.
• Maintaining labor costs and budget goals.
• Fulfilling the service per each Concession Event Orders (CEO) and Beverage requirements on all Banquet Event orders (BEO).
• Maintains an active role in local hospitality community and professional associations.
• Attend in-house event-related meetings and relays immediate changes with other departments.
• Other duties as assigned.
• Maintaining all Concession equipment cleanliness and annual maintenance.
• Maintain a Health Department score of 90 or higher.
• Must be creative in marketing, concession signage and sales displays.
• Attention to detail and consistency in every aspect of service is a must
• Position is very hands on with excessive interaction with staff and customers during events.
• Ordering product and equipment and maintaining uniforms.
• Inventory control
• Beverage ordering and receiving.
• Cash handling and Banquet checks.
• Payroll
• Supervises all hourly F&B Staff
• Training of all Concessions and Banquet staff
• Training and supervising of Interns
• Other duties may be assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• At least two years of management experience in concessions facility servicing concessions for large events.
• Advanced oral and written communication skills.
• Strong orientation to customer service and ability to work with other staff members in the facility.
• Results oriented individual with the ability to meet required budgetary goals.
• Excellent organizational, planning, communication and inter-personal skills.
• Ability to undertake and complete multiple tasks.
• Computer skills to include Excel programs.
• Serve-safe certified
• Ability to be creative with marketing presentations and maintain a quality product.
• Attention to detail and service oriented.

Education and/or Experience

• College degree and/or equivalent work experience in a comparable facility or related field required.
• At least 2 years of previous hospitality management experience in a fast paced, high volume environment required

• At least two years of management experience in concessions facility servicing concessions for large events.

• Must have a minimum of 5 years Customer Service experience

Other Qualifications

• Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed.
• Regular travel between building properties required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

The statements in this Job Description are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Job Type: Full-time

Pay: $44,000.00 - $47,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Work Location: One location

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