Job description

Position Description:
About The Opportunity

Practice Hospitality is seeking a hospitable and experienced Food and Beverage Supervisor to join the team at the Hilton Dallas Park Cities, the most beloved hotel in Dallas affluent Park Cities neighborhood.

About The Hotel

Nestled in the heart of Dallas most desirable neighborhood, Hilton Dallas Park Cities is a hotel that treats new friends like neighbors Nestled in the heart of Dallas most desirable neighborhood, Hilton Dallas Park Cities is a hotel that treats new friends like neighbors a nd neighbors like family. Committed to creating remarkable hospitality experiences that foster connection, it is integrated into the fabric of the neighborhood with interesting and exceptional service. Just minutes from Love Field, Hilton Dallas Park Cities the ideal home base for business , leisure and small group travel. With 230 guest rooms, 10,000 sq. ft. of meeting space, an inviting rooftop pool, grab-and-go that serves up healthy breakfast options and the hotels bar open for drinks and small plates every evening, this is where good things happen, and all are welcome.

Job Role

Responsible for staffing and quality of the hotels complimentary breakfast service.

Responsibilities

Monitor quality of service by observing or asking customers about needs; resolve customer complaints about service, food quality, etc. by assessing problem and taking immediate action. Forecast and determine when customer volume requires adding or re-assigning staff and making adjustments accordingly. Schedule and direct staff in their work assignments.

Implement procedures to control food and labor costs.

Administer procedures related to Internal Audit. Inspect facilities and equipment for clean, safe and sanitary conditions.

Maintain positive working relationships with regular vendors, guests, and co-workers.

Interview, select, train, supervise, counsel and discipline restaurant staff for the efficient operation of the outlet.

Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes.

Monitor the quality of food preparation (cooking techniques, food temperatures, plate presentation).

Monitor storage and rotation of food stock and supplies to ensure sanitation and inventory procedures are in accordance to hotel guidelines.

Requirements

Thorough knowledge of basic food preparation and restaurant operations including foods, beverages, supervisory aspects, service techniques, and guest interaction.

Considerable skill in math and algebraic equations using percentages.

Ability to walk, stand, and/or bend continuously to perform essential job functions.

Ability to lift up to 75 lbs., and to lift lighter objects overhead.

Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.

Ability to work under pressure and deal with stressful situations during busy periods.

Ability to access and accurately input information using a moderately complex computer system.

One year supervisor experience.

Job Type: Full Time- Non- Exempt

Benefits:
401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Employee discount on hotel stays

Flexible spending account

Health insurance

Life insurance

Paid time off available 90 days after start date

Vision insurance

Hospital indemnity insurance

Eligible to participate in the Employee Referral Bonus Program.

A bout The Company
Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.

We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun!

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