Job description

About Us

We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let’s Go Further Together.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – whatever they are in the world. Want to be part of the journey?

Your Day to Day –

Attend food and beverage buffet areas ensuring a high level of quality and consistency. Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standard, and hotel requirements.

Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from the buffet areas.

Monitor area to ensure adequate supplies of food, beverages, trays, plates, utensils, napkins, condiments, etc. to serve all guests; replenish buffet items and areas as necessary.

Follow preparation methods, times, and quality and presentation standards. Monitor taste, appearance, texture, serving temperature, portion size, and garnish method as required.

Welcome guests and respond to requests in a prompt and professional manner. Refer any serious matters to management.

Purchase and/or requisition for purchase inventory to ensure adequate minimum and maximum stocks of all food, beverage, material, and equipment.

Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste.

Maintain a clean, neat, and well-organized work and buffet area, which may include but is not limited to hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, sneeze guards, and counters. Empty trash receptacles and clear tables as required.

Check the working condition of equipment and machinery in accordance with specifications. Report to supervisor all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs.

May operate dishwashing machine in accordance with manufacturer specifications and instructions and place clean dishes and utensils in assigned storage location.

Promote teamwork and quality service through daily communication and coordination with other departments.

Perform other duties as assigned.

What we need from you-

Basic reading, writing and math skills and some prior food preparation experience preferred.

This job requires ability to perform the following:
Carrying or lifting items weighing up to 50 pounds

Standing up and moving about the kitchen and cafeteria

Handling food, objects, products, and utensils

Bending, stooping, kneeling

Communication skills are utilized for a significant amount of time when interacting with guests and supervisors.

Food service permit or valid health/food handler card as required by local or state government agency.

Reading and writing abilities are utilized often when preparing buffet items from instructions.

Mathematical skills, including basic math, measurements, quantities, and variances are used frequently.

May be required to work nights, weekends, and/or holidays.

What we Offer

We’ll reward all your hard work with a great salary and benefits – including a great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

Not Applicable for CO, CA, NY, NJ, WA. Applicants.

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