Food + Beverage Operations Manager | Washington Marriott Capitol Hill
Job description
Join us at the Washington Marriott Capitol Hill and be a part of a collaborative team of hospitality pros who are dedicated to curating and delivering hotel experiences as unique as the city they call home. With two restaurants onsite and one of them to launch in April 2023! – being part of opening this brand-new hotel is an extraordinary opportunity to create something special and lasting.
Areas of Impact:
- Yara, our rooftop lounge, where you will have the opportunity to create a fresh + traditional + comforting + iconic food paradise as you take Latin cuisine + beverages to new heights.
- Society Commons (Full-Service Restaurant; serving Breakfast + Lunch + Dinner)
- Catering + Banquets events.
You will plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate and franchise policies and procedures and federal, state and local regulations while meeting or exceeding financial goals.
WHEN YOU'RE HERE:
PM Perks
- Medical (5 plans to choose from + eligible first full month)
- Dental + Vision options
- 401k 3% match
- PTO + Sick begins accruing Day 1
- 7 Paid Company Wide Holidays + 2 Floating Holidays
- Short Term Disability options
- Life Insurance Options
- Hotel discounts
RESPONSIBILITIES + AUTHORITIES:
Here’s a more in-depth look at what you’ll be doing on a daily basis:
- Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Use the PM Hotel Group efforts for all recruiting, and on-boarding activities.
- Implement company programs and manage the operations of the restaurant, banquets, room service and any other food and beverage outlets as required to ensure compliance with company policy, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest.
- Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
- Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. Oversee restaurant serving staff to ensure proper liquor controls are in place.
- Oversee all staff in cash handling positions to ensure compliance with PM Hotel Group cash handling policies and procedures. Comply with all PM Hotel Group accounting rules and standards to ensure compliance.
- Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
- Create, recommend and implement promotions, displays, buffet presentations and ideas to capture in-house guests and a larger share of the local market.
- Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with policies and procedures and ensure quality service.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
WHAT ARE WE LOOKING FOR?
- Creative I Collaborative I Enthusiastic I People Person
- Ability to use creative thinking to problem solve and advertise the brand
- Proven, dynamic leader and self-starter.
- Strong written and verbal communication skills.
- Demonstrated problem solving and interpersonal skills.
- Honesty, integrity, passion for hard work and success. Detail obsessed. Results driven.
QUALIFICATIONS + SKILLS:
- High School diploma or GED; OR 2-year degree from an accredited institution in culinary arts, hotel + restaurant management or related major
- 2 years' experience as a Restaurant Manager, preferably in a hotel setting
- TIPS certification and DC ABRA managers license are a plus
- Restaurant Opening experience is a plus
- Marriott Experience is a plus
- HACCP/Food safety knowledge is beneficial
- Must have extensive knowledge of food & beverage etiquette, guest relations and service standards.
- Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to analyze client needs and negotiate pricing.
- Basic mathematical skills to complete reports and points of sale.
- Ability to work under time pressure and for extensive hours.
WHO ARE WE?
ABOUT PM HOTEL GROUP | Awards + Accolades:
- Recognized as a Best Place to Work in Hospitality as seen in Hotel Business (2019)
- Fastest Growing Private Companies in DC – Washington Business Journal (2020 + 2019)
- Inc 5000 – Fastest Growing Private Hospitality Companies (2019)
- AHLA Paving the Way Award 2021 – Vanessa Stanley
- PM is PEOPLE-POWERED
At PM Hotel Group we are passionate about fostering an environment that allows our associates to thrive. Creating a culture dedicated to respect, teamwork, entrepreneurial spirit, and the drive to succeed, we encourage our associates to express themselves and their unique talents. We celebrate diversity and are committed to equity and inclusion.
A top-15 hotel management company, PM Hotel Group has over two decades of experience building relationships with brands, partners, and third-party hotel owners. We know that our greatest resource is our people, and this people-first mindset is at the heart of our corporate DNA. LIFE AT PM HOTEL GROUP
#L- TR1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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