Food & Beverage Supervisor - Hyatt House

Full Time
Orlando, FL 32812
Posted
Job description

What Makes a McKibbon Hotel Food & Beverage Supervisor?


As a key member of the hotel's restaurant team, the Food & Beverage Supervisor is accountable for the food and beverage outlet and meeting space. While the focus is to guide the operation of the food and beverage outlets. The Food & Beverage Supervisor is committed to guest satisfaction and providing a great experience for all guests.


A Day in the Life:

  • You will move throughout the facility and monitor the action of food prep and serving areas to ensure that associates are meeting food and beverage quality, brand, and service standards.
  • You will control the elements that determine profit and loss of the Food and Beverage operations.
  • You will work with the hotels’ sales team to ensure that all meeting spaces are properly supplied and maintained.
  • You will coordinate with the corporate team in the planning of meals and menus.
  • You will work with the Restaurant Manager on administrative duties, including tracking expenses, maintaining profitability, and invoice input.
  • You will be responsible for maintaining the inventory of the Food and Beverage Department, like budgeting, food costs, coding invoices, etc.
  • Actively involved in kitchen and department head meetings
  • Handles scheduling for Food and Beverage Department
  • Participates in weekly BEO meetings overseeing; will be responsible for execution of all banquets from culinary, set-up, execution and staffing.
  • Training development of both Front and Back of House associates with emphasis on food presentation, preparation methods, guest service and overall quality of product


Required Experience

  • An Associates or Bachelor’s Degree is preferred
  • 3 years’ minimum experience in a beverage/food outlet
  • Previous experience in a supervisor or managerial position is a plus
  • Experience working at a hotel establishment (highly desired)
  • The ability to implement the established menu and service standards
  • The ability and drive to personify our culture in every interaction with guests and associates
  • The ability to perform initial and ongoing training of associates
  • The ability to deliver on the quality of service that guests deserve and expect
  • Hyatt Brand Experience Preferred
  • The creativity to enhance sales in the lounge and food outlets
  • Understanding of safe work practices and initiatives to reduce or eliminate accident
  • Self-motivated, detail oriented and well organized with creative flair.
  • The ability to create a fun and supportive working environment
  • The ability and drive to personify our culture in every interaction with guests and associates


Ideal Skills & Qualities:

  • The ability to communicate in a friendly manner with guests
  • The ability to create a fun and supportive working environment
  • Keeping up-to-date with local events and tailoring Food and Beverage operations to enhance guests’ experience in the local community


Perks & Benefits Beyond the Basics:

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment.


Our benefits package covers:

Physical & Mental Wellness:

  • Comprehensive benefits package including medical, dental, and vision
  • Life insurance
  • Short- and long-term disability
  • Paid time off and holidays
  • Wellbeats APP to support physical and mental wellness


Financial & Occupational Wellness:

  • Competitive Compensation with bonus structure
  • Brand and company training classes, workshops and conferences for career growth and development
  • 401K Savings Plan with matching funds
  • Tuition reimbursement


Personal Wellness:

  • Fundraising matching funds program
  • Volunteer opportunities
  • 24/7 chaplain services
  • Exclusive hotel rate discounts

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