The Food Service Associate will support on-site clinic health units or events for ACI Federal Commercial and Government contracts for rapid deployments to support emergency and disaster efforts. This is a temporary position and length of assignment may vary based on operational needsand client requirements. This position is responsible to be compliant with the current Centers for Disease Control and Prevention (CDC) guidance, as well as DOH and Agency for HealthcareAdministration COVID-19 specific requirements.

Duties and Responsibilities:

Perform and/or provide direction and support for the following services:

• Answers telephone and takes meal orders by using a wireless computer (tablet).

• Receives physician-ordered diet through PowerChart/CBORD interface and sends meal

order within the ordered diet.

• Takes patient orders and inputs into CBORD.

• Serves food trays to patients, verifies correctness of meal ticket, and performs customer

service to exceed guests' satisfaction.

• Assists patients with tray table and opening packaged food items.

• Checks back with patient when meal is finished to record intake and complete customer

service process.

• Removes tray from room and returns soiled holdings to kitchen.

• Performs diet-related customer service functions using CBORD, PowerChart, a wireless

tablet, and wireless telephone.

• Delivers food trays to patients.

• Assists the patients with opening packaged food items.

• Picks up trays when meals are completed.

• Performs other duties as assigned in accordance with contract requirements.

QUALIFICATIONS:

• High school diploma or equivalent.
• On-the-job training in Food Service or diet therapy orientation by a licensed dietitian is

preferred.

• Previous experience in hospital food service preferred.
• Must be able to multi-task, be detail-oriented, be organized and have excellent verbal and

communication skills

• Proficiency with computer and common office equipment, as well as with MS Office products

required.

• Must be able to perform duties in a stressful and high paced environment without physical

limitations.

• Ability to adapt to sudden changes and flexibility in work requirements to include potential

shift changes based on operational needs and/or command priorities.

PHYSICAL REQUIREMENTS:

• Due to varied current global health climate, additional personal protective equipment (PPE)

guidelines may apply. Employees may potentially be working in an environment supporting
the medical response to an emergency health crisis created by a highly infectious disease,
COVID-19.

• The position will require walking, standing, or sitting for periods of up to or beyond 10 to 12

hours each day

• Under urgent or emergency situations, the incumbent may need to run, sprint, or run up or

down stairs

• Work involves sitting and standing for prolonged periods of time.