Job description

The Case Management Supervisor is responsible for the daily operations of the foster care case management unit and leads the staff to ensure outcomes (permanency goals and service delivery metrics). This person is a member of the Agency’s Senior Management Team.

Supervisor Duties and Responsibilities include the following. Other duties may be assigned.

· Responsible for direct supervision of 6-10 Foster Care Case Managers. Primary responsibilities include monitoring service delivery to assure compliance through the Missouri Alliance for Permanency Partnership Foster Care Case Management contract, case managers with Missouri’s Child Welfare Manual, FCCM contract, Practice Updates and ECH’s COA standards. This includes monitoring Case Managers timeliness of paperwork, reports, client related appointments, and data entry.

· Responsible to facilitate team meetings, on a weekly/bimonthly schedule and effectively communicate both external and internal information to the team. Actively participate in quarterly Standards and Practices meeting in which key performance indicators and outcomes are measured and evaluated for performance improvement. Responsible to attend both internal and external meetings and be able to communicate information from these meetings.

· Provide scheduled, weekly supervision with Case Managers that is documented. Using supervision to assess permanency goals, services needed to move toward those permanency goals, ongoing discussion of case progress and barriers. Additionally, using this time to help develop Case Managers knowledge of job duties, community resources, ideas for overcoming barriers and how to best support the Case Manager’s role.

· Complete initial, and closing, case assignment activities and related data entry, participate in on-call duties and responsibilities, monitor, and evaluate case managers performance of job duties, monitor monthly compliance reports and budgets, review and sign all required reports for both internal and external sources.

· Responsible for clear, timely and professional communication with all internal and external customers. This includes FCCM contract holder MAPP, Children’s Division Oversight Staff, families and other professional entities and partners within the community.

· Responsible to attend, and successfully complete, all required internal and external trainings. Work with Supervisor to develop professional development plan and attend additional trainings as possible or required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Master's degree in social work, counseling, psychology or related field; or a bachelor’s degree in one of these areas and willing to pursue a Master’s degree in one of these areas.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office.

Other Qualifications

Preferred, minimum of one-year supervisory experience and three years of experience in the human services field.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk and sit. The employee must occasionally lift and/or move up to 10-15 pounds. Specific vision abilities required by this job include close vision and distance vision.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Signing bonus

Ability to commute/relocate:

• Poplar Bluff, MO 63901: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Child welfare: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.