Front Desk Agent
Job description
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and payment information. Promote the Preferred Guest Program and provide recognition and benefits to all present members.
Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Post miscellaneous charges as requested.
Capture sales through reservations and sales inquiries.
Coordinate front desk activities to assure that guest service standards are consistently met and optimum number of rooms are occupied
- Maintain, organize and clean work area, lobby and other public areas.
- Assist in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
- Wash, fold and put away laundry. Stock laundry storage areas.
- Book reservations for those guests who approach or call the Front Desk.
- Balance all cash, check, credit card and city ledger accounts through verification.
- Test pool chemicals
- Run reports
Job Type: Part-time
Pay: $12.00 - $15.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Work Location: In person
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