Front Desk Associate

Full Time
Fairfield, OH 45014
Posted
Job description

Guest Service Representative/Front Desk Associate

Currently hiring for both 7am-3pm and 3pm-11pm

Full Time and Part Time available

TownePlace Suites by Marriott Cincinnati Fairfield is a brand new extended stay hotel in Fairfield, OH.

TownePlace Suites by Marriott Cincinnati Fairfield is offering an opportunity to work at the Front Desk within a beautiful, brand new hotel in Fairfield, OH.

Apply in person at:

6705 Fairfield Business Center Drive, Fairfield, OH 45014

Now hiring - Looking for Full Time and Part Time person with open availability for our front desk. Must be able to work any 3pm-11pm shift any day of the week. Also looking for Part Time Night Auditor 11pm-7am.

This front line position will assist our guests from check-in through check-out. Duties include, but not limited to: front desk operations, assistance with our breakfast, reservation and telephone sales, communication of work between housekeeping and front desk needs. The position requires mature attitude, good work ethic, friendly personality. We expect our employees to approach their work with passion, enthusiasm, and attention to guest satisfaction.

Responsibilities include:

Booking reservations for individuals, families and groups as required.

Answering the phone at the front desk to respond to current and prospective guests' needs.

Greet walk-in guests and guests with reservations when they arrive at the front desk.

Resolve guest requests and complaints.

Willingness to maintain confidentiality.

Excellent oral and written communication skills.

Must handle light maintenance, cleaning, lifting, balancing money and shift paperwork, and any other requirements stated in employee handbook. Requires a lot of bending, stooping, lifting and moving.

Ability to pass background check.

Familiarity with the hospitality industry a plus

Willingness to work nights, weekends and holidays

High school diploma/GED required

Additional information regarding the property can be viewed at

www.marriott.com/CVGTI

Job Types: Full-time, Part-time

Pay: $14.50 - $15.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Work Location: One location

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