Job description
Front Desk Clerk
Must be personable and be able to work with the public. Must be able to work weekends and holidays. Has to be flexible. Effectively greets, responds to and resolves all guest inquiries and problems in a positive, timely and productive manner both in person and on the phone.
* Answer the telephone to handle reservations. Thank the guest for calling, identify the name of the property. Offer an extensive list of amenities that are offered before quoting a price, and asks the guest for the reservation
* Resolve all guest problems by listening, apologizing with empathy, finding a solution and following through
Successfully follow the check-in and check-out processes in a friendly, accurate and timely manner including pre-assigning VIP guests and following the guest preference program.
Position is 2 to 3 days per week. The majority of the shifts would be from 3pm to 11 pm. with one evening per week to handle night audit . But flexibility to work different shifts on occasion will be considered and would be a plus. Must be willing to work majority of weekends. We will make every effort to work with your schedule
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Hours per week:
- 16 - 24
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- Open to applicants who do not have a high school diploma/GED
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Job Type: Part-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Weekend availability
Work Location: In person
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