Job description

Bluegreen Vacations St. Pete Beach The Tradewinds Resort location is seeking a Guest Receptionist.

Compensation: 18.00/hr

Schedule: Full-Time, Weekend shifts required

Location: 5500 Gulf Blvd. St. Pete Beach 33607

Be part of a team committed to creating lasting vacation memories! #PowerOfVacation

BENEFITS YOU’LL ENJOY:

• 23 Paid Days off per Year!
• 401K Match
• Medical, Dental, Vision Insurance
• 6 weeks - Paid Parental Leave
• 9 Paid Holidays
• Internal growth and career pathing
• Tuition Reimbursement
• Safe and fun work environment
• Employee discounts including childcare, hotels and more!

The Guest Reception Representative will be responsible for making sure all guests are greeted in a friendly and timely manner. Ensures that all guests are qualified for their presentation per the qualifications set by Bluegreen. Under general supervision, the Guest Reception Representative is responsible for greeting visitors, customers, and guests in the reception area and/or over the phone, answering, screening and directing incoming calls. The Reception Representative will represent Bluegreen professionally at all times in both appearance and communication with guests and fellow associates.

POSITION DETAILS:

· Greet all guests in a warm and professional manner.

· Understand and follow all processes as outlined in the Guest Training Manual SOP.

· Maintain a positive working relationship with Sales, Marketing and Admin.

· Distribute and collect Guest Registration Forms assisting guests with any questions they may have.

· Accurately assign guests to a Sales Representative in the order they arrive.

· Ensure all information is updated in Concierge from the guest registration within a timely fashion.

· Answer all incoming calls, research customer issues, and escalate to a manager/supervisor as needed.

· Assist in ensuring all downstream reporting is accurate including: Payroll, Premium Reconciliation, Hotel

· Reconciliation, Vendor Payables and BI Reporting by maintaining a superior level of data integrity.

·  Log escalation of customer complaints/concerns as outlined by Site Level Management.

·  Ensure all Guest Action Forms/Policy Waivers are completed and provided to the necessary parties in a timely

· fashion. Direct sales forecasting activities and sets performance goals accordingly

· Attain sales objectives and bottom line profit

Qualifications:

· High school diploma or equivalent experience; college degree preferred

· 1-3 years management experience.

· Must have thorough understanding of all aspects of timeshare sales transactions. Customer service and quality fundamentals, MS Office.

· The ability to analyze information and use logic to address/solve problems. The ability to communicate information and ideas in writing and orally so others will understand. The ability to persuade others to change their minds or behavior. The ability to motivate and mentor staff. Detail-oriented with strong analytical and problem solving skills, strong ability to think strategically and analyze information timely and accurately, strong interpersonal communication skills to deal effectively with all levels of the organization

JOIN BLUEGREEN:

Ready to be part of the fun? APPLY today to join us in our purpose to “Share Happiness.”

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Work Location: One location

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.