Front Desk Receptionist/Night Auditor
Job description
Greets, registers, and assigns rooms to guests. Handles confidential information, including guest records, with a high degree of integrity. Promptly and effectively deals with guest requests and complaints. Answers and routes calls as appropriate; takes guest messages with accuracy. Responsible for cash drawer contents and transactions during shift. Maintains accurate records including cash flows, registration cards, reservation cards, and property walks. Answers inquiries pertaining to hotel services, registration of guests, and travel directions. Assists with sales and marketing efforts as directed by the Manager. Offers and properly handles requests for wake-up calls. Records pertinent guest information in the pass on log. Running night audit. Ensures common area/lobby is clean. Other duties as assigned. Must be available to work any shifts'
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Job Types: Full-time, Part-time
Pay: $9.00 - $10.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
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