Job description

Are you looking to take the next step in the hospitality industry?

Are you looking for a challenge that will keep you on your toes and propel you to the next level?

You must be if you're looking into this posting.

We are a family friendly hotel for both our guests and our team members. We embrace certain cultures and values that are above and beyond any other hospitality company and we are looking for a service driven, goal driven, and internally motivated individual.

As a Front Desk Supervisor your responsibility will include, but not limited to:

- Communicating effectively with guest and fellow team members.

- Be proficient at all Guest Service systems and processes.

- Supervise, train, coach and retrain Guest Service Team on systems, processes, procedures and guest interactions.

- Check and audit banks.

- Release credit card holds.

- Contribute to and maintain established information and communication sources such as department and front desk log books in order to enhance department communications and operations.

- Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.

Job Type: Full-time

Pay: $17.50 - $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Overnight shift
• Weekend availability

Ability to commute/relocate:

• San Bernardino, CA 92408: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Required)

Work Location: One location

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