Job description

Job Description: Front Office Receptionist (Sharon/New Castle Offices)

Job Title: Front Office Receptionist

General Responsibilities: The Front Office Receptionist performs all front office duties listed in the job description of that role. Including, but not limited to:

· Create customer-friendly environment

· Miscellaneous clerical and administrative duties as requested

· Maintain supplies of all forms and office material

· Fill postage machine

· Order and restock supplies

· Maintain reception triage and document tanks

· Fax

· Copy charts and shot records to be transferred

· Scan documents and route to patient charts

· Maintain waiting room, magazine and toys for generally tidy appearance

· Mail letters (no show, recall) to patients

· Collect on patient account balances

· Advise nurse of any vaccines that arrive as soon as possible

· Answer phones, referring calls to physicians or triage nurses as needed

· Schedule appointments

· Register patients in computer

· Verify demographics, insurance, HIPAA, and portal access

Specific duties and responsibilities may include:

· Training new hires and performing evaluations

· Monitoring inventory for office and break room supplies

· Support other team member with various administrative tasks

· Maintain personal SMART goals and oversee the SMART goals of front office team for completion.

Reports to: Practice Administrator

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Healthcare setting:

• Outpatient
• Private practice

Medical specialties:

• Pediatrics

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• How many years of customer service do you have?

Education:

• High school or equivalent (Preferred)

Experience:

• Medical office: 1 year (Preferred)
• EHR systems: 1 year (Preferred)

Willingness to travel:

• 75% (Required)

Work Location: One location

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