Under supervision of medical staff, to perform technical and clerical support tasks in assisting physicians and patients relative to a variety of gastroenterologic medical procedures, both diagnostic and therapeutic.

The current vacancy is located at O'Connor Hospital. However, the eligible list will be used for future vacancies, as they occur, as well as for Extra-Help (Temporary) assignments.

Learn more about Santa Clara Health System at:
scvmc.org, oconnor.org, stlouise.org

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• Prepares exam rooms or patient's rooms on wards for a variety of different gastroenterology procedures;
  
• Explains a variety of gastroenterology procedures to patients and instructs and assists them in preparation for procedures;
  
• Checks patient chart for required documentation prior to procedures;
  
• Assists physicians during gastroenterology procedures;
  
• Assists patients and observes their reactions and signs during procedures;
  
• Inserts, advances, and withdraws endoscopes and snares under physician's instructions;
  
• Assists in obtaining biopsies, specimens, and cultures;
  
• Mark-orients and/or labels biopsies, specimens, and cultures and takes them to the laboratory;
  
• Instructs patients on follow-up regimens;
  
• Screens phone calls for the nature and urgency of the complaint and refers them elsewhere, as appropriate;
  
• Calls for and picks up lab and radiology test results and files them into patient charts;
  
• Fills out lab slips and assists patients in filling out billing information forms;
  
• Enters billing information on computer terminal or sends it to Professional Group;
  
• Arranges with vendors for replacement and repair of equipment and instruments;
  
• Orders supplies;
  
• Calls for patient charts; and
  
• Performs other related duties as required.

Training and work experience sufficient to enable a candidate to demonstrate the following kinds of knowledge and abilities:

Note: A candidate normally would acquire the qualifications listed below for this classification through experience and training equivalent to one of the following combinations:

One year of experience in a hospital in a position equivalent to SCVMC's Clinic Clerk, Medical Unit Clerk, or Hospital Services Assistant II, and successful completion of a course for Gastroenterology Assistants offered by the American Society of Gastroenterology Assistants

- OR -

Two years of experience in a class equivalent to one of the above in a variety of patient care areas and six months as a Gastroenterology Technician Trainee at VMC or in an equivalent training program.

Knowledge of:

• 
  Gastroenterology diagnostic and therapeutic procedures including upper and lower endoscopies, biopsies, motilities, lavages, function tests, specimen taking, and cultures;
  
• Gastroenterology equipment and its uses including a variety of endoscopes, biopsy instruments, snares, video machine, and suction machine;
  
• Hospital organization and services;
  
• Hospital billing procedures;
  
• Office practices and procedures.

• Assist physicians and patients during gastroenterology procedures and manipulate the required instruments with skill, accuracy, and sensitivity;
  
• Communicate effectively with and calm patients under varying degrees of stress;
  
• Screen and refer calls to appropriate other hospital or health care service;
  
• Organize and prioritize the clerical work of a small clinic type office with a moderate to high volume of patient visits.