Position Summary:

To oversee assigned facilities, providing support in operations, finances, human resources and client relationships, to the facility Food Service Director(s) and Supervisor(s).

Key Accountabilities:

• Manage multiple Food Service Directors of multiple facilities or manage complex operations which require additional subject matter expertise.
• Actively support and apply all company and facility policies and procedures to ensure the highest quality of service is being provided to our customers at the lowest possible cost.
• Work with Company and/or onsite dietitians to ensure that all federal and state requirements are being achieved, as applicable.
• Along with District Manager, cultivate and maintain business partnerships with clients by developing a broad knowledge and understanding of clients’ and their customers’ needs and expectations.
• Work with District Manager to plan and develop operational budgets and demonstrate an understanding of Company financial objectives for each unit. Financial responsibilities include:
  • Review financial results weekly and monthly and recommend necessary adjustments to improve operational performance.
  • Execute a weekly financial plan to include sales, menu and production records, food purchases, inventory, and labor productivity to assist each unit in achieving its budget targets.
  • Support Food Service Director(s) and Supervisor(s) for each facility in P&L process and review month-end results for each facility.
  • Ensure all established Accounting practices and timelines are consistently adhered to.
• Conduct audits and evaluate facility’s performance in the areas of food production, menu and recipe standards, sanitation, uniforms, purchasing, cash systems, inventories, safety, payroll, human resources compliance and record keeping as needed.
• Demonstrate working knowledge of operational, accounting and human resources policies and procedures (i.e. new hire process, payroll, etc.).
• Ensure all human resources and safety practices and policies are in tact and adhered to.
• Hold Food Service Director(s) and Supervisor(s) and employees accountable for behavior and performance, following Corrective Action guidelines when necessary.
• Support Food Service Director(s) and Supervisor(s) in conducting training and development needs assessment of employees and assist in arranging appropriate training sessions/tools.
• Demonstrate an understanding of Company Vision, Mission, Core Values and goals.

Minimum Requirements:

• High School diploma required.
• Bachelor’s degree in culinary arts or related field preferred.
• Minimum 2 years experience coordinating food service operations.
• Demonstrated ability to lead and guide teams.
• Strong initiative.
• Strong ability to communicate effectively, both verbally and in writing.
• Ability to maintain confidentiality of records and information.
• Skilled in the use of operating basic office equipment.
• Ability to travel frequently.

Working Conditions:

• Must be able to remain standing for most of working hours.
• Must be able to lift at least 35 pounds.
• Must be able to work flexible hours and days.
• May be exposed to hot, humid work areas.
• May be exposed to sharp instruments and power driven equipment.
• May be exposed to caustic chemicals.

About Elior North America

Elior North America enhances people’s lives through culinary innovation and a commitment to providing exemplary service. Our family of companies, with more than 17,000 employees, provides food services and catering to over 1,500 client accounts in five industry segments across the continental United States. We are proud to be the fifth largest culinary management company in the country and excited to be the fastest growing organization in the industry.

We focus on three ingredients for success to differentiate Elior from our competitors and position our company as a disruptor in the markets we serve. To support our ingredients for success and drive our mission and values, we need talented team members throughout our family of companies.

Click here to view a video about Elior North America

Elior North America is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.