General Manager – Aviation Security Company

JFK International Airport

Jamaica, NY

Top Reasons Why You Want to Join an industry leading security company at the helm of our team at JFK International Airport:

• We are the premiere boutique Aviation Security company, and leaders in our industry
• Team collaboration with transparency and group input
• Nurturing and challenging work setting that allows you to identify and hone your strengths wile growing your skill set
• Employee engagement, ongoing training, and opportunities for advancement
• Working at the airport is an exciting and ever-changing environment
• Play an integral role in protecting the traveling public, and providing a pleasant experience at the airport

This is not currently an open position.

We welcome the opportunity to network and connect with candidates interested in joining us at any of our current airport locations or partnering with us while we source new business.

Who will you be working with:

A diverse group of ambitious professionals that aspire to be leaders in their industry.

Position Overview:

We are in search of an ambitious and proactive Aviation Security professional that will provide oversight of our Aviation Security operation at JFK International Airport. Under the direction and leadership of the Regional Director, the GM has the overall responsibility to ensure that all station operations are performed in a consistent manner with the agreed procedures and protocol in accordance with company, TSA, airport, and client standards. The GM directs, plans, organizes, and coordinates with collaboration from Operations Managers, and Supervisors the day-to-day operations of the Aviation Security Officer force.

Responsibilities:

• Effectively represent the company and successfully interoperate with Airport Authority stakeholders and law enforcement, as appropriate
• Meet with the client and stakeholders to ensure quality services, identify trends, and assure compliance with contractual requirements
• Effectively monitor and guide subordinate supervisors, administrative personnel, and teammates
• Implement effective recruitment, staffing/scheduling, training, and performance evaluations. Maintain complete and compliant records of security personnel
• All findings or reports of inspections/training visits shall be submitted to the client designee within two (2) business days
• Ensure all security functions are performed in accordance with TSA (Transportation Security Administration) regulations and corporate policies.
• Evaluate station attendance and performance deficiencies and administer corrective measures in accordance with Human Resources policies.
• Administer payroll reporting within the established guidelines and deadlines.
• Ensure cost effective measures across the station.
• Conduct staff briefings.
• Working with the station administrator and coordinate with the Training and Compliance department on all training (initial and recurrent) of station personnel.
• Safeguarding company equipment and vehicles
• Provide exceptional customer service to our clients

Successful candidates will be:

• Able to build effective relationships - Establish and maintain strong, enduring, and effective relationships within the company and with our clients, employees, teammates, and the airport/aviation community
• Able to shape the future - Envision a future state aligned to the client’s needs and company objectives, set the direction, and execute a plan with the changes necessary to make it happen
• Able to deliver results – Consistently meet expectations and deliver value to our clients
• Able to energize the team - Create a positive, engaging work environment where people can develop and excel, and foster a diverse and inclusive culture that builds trust and aligns with our company values
• Able to model personal excellence, integrity, and accountability – As a role model demonstrate commitments to personal excellence and setting high standards for ethical behavior and integrity. Ability to model a culture of excellence and a well-trained, energized, and successful team.
• Able to support a culture where everyone matters, and everyone belongs
• Able to delight clients with quality services and superior experiences

• A proactive thinker with an outgoing personality who is comfortable speaking in front of groups and interacting with company colleagues and employees.

Minimum Requirements:

• U.S. citizen, U. S. national or permanent resident
• Valid state issued driver's license with clean driving record
• At least five (5) years relevant experience in a major installation or business
• Resides within commuting distance of the JFK International Airport- able to report within 45 minutes
• Bachelor’s degree from an accredited institution
• Within the past five (5) years, must have successful experience managing a major security or screening operation
• Working knowledge of the aviation security industry to successfully implement compliant and quality aviation security operations.
• AAAE Airport Certified Employee (ACE) or Certified Member (CM) Security Certification required within six months of hire.
  • Current certification at time of hire is preferable
• Ability to successfully pass background checks and drug tests as necessary
• Available to work various shifts, weekends and holidays depending on the airport’s security needs
• Willing and able to participate in a drug test (either pre-employment or random) with negative results
• Must be willing to pass a 10-year verifiable background check (employment, education, criminal and personal references)
• Must be able to obtain and maintain SIDA badge with Customs seal as distributed by local airport authority and US Customs and Border Patrol
• Must be able to pass any initial and recurrent training classes as administered by the company, and/or local airport authority

Preferred qualifications and skills

The necessary skills, qualifications, or prior successful accomplishments in:

• Developing and implementing management and staffing plans
• Understanding financial data and implementing data-driven action plans to deliver superior results and enhancing our position
• Demonstrated ability to foster a strong customer-focused security service culture, implement cost effective operational plans, increase consistency, quality, and customer satisfaction
• Demonstrated ability to encourage and enhance a client-focused, security service-oriented culture
• Oral and written communications. Effective analytical and presentation skills
• Effective coaching and mentoring skills
• Supportive and engaging interpersonal skills

Language Skills: Excellent verbal and written communication skills. Skilled in writing grammatically correct industry specific technical content suitable for publication or marketing purposes.

Environmental:

Indoor office setting, indoor/outdoor setting at airport, overnight travel required on as needed and approved basis.

Mathematical Skills: Moderate level mathematical reasoning. The ability to analyze data and use research and logic to evaluate effectiveness of strategies and methods.

Reasoning Ability:

• Must exhibit sound judgment and decision making
• They must have the ability to follow directions and outlined procedures.
• Must comply with HR, legal, and ethical policies
• Must include appropriate people in decision making
• Ability to prioritize effectively
• Must be able to distinguish and know how to appropriately handle confidential information

Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.