Job description

Why Join Aztec Shops?

One of the largest retail and hospitality service providers in San Diego, Aztec Shops Ltd. is nearing a century of recognized excellence in service to the San Diego State University community and beyond, including 34,000 enrolled students and more than 400,000 living alumni. Whether it is fulfilling full time career positions - all of which include generous health, dental, and retirement benefit plans and more - or student work, we offer our prospective team members a rewarding portfolio of opportunities. Apply today and grow with us!

POSITION SUMMARY:

The General Manager - Dining manages 2 - 5 subordinate managers or senior managers. Responsible for the overall direction, coordination, and evaluation of units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include strategic planning, budgeting, and forecasting; developing marketing plans for units; interviewing, hiring, and training employees; assigning, and directing work, appraising performances; rewarding, coaching and disciplining employees; addressing complaints and resolving problems. Duties include, but are not limited to, the following:

• Responsible for annual revenue up to 4 million dollars for Viejas Arena, Open Air Theatre, Tony Gwynn Stadium and other main campus venues. Also coordinates Farmer's Market on a weekly basis and will occasionally assist with conferences.

• Implements operational plans to achieve profit and growth goals. Monitors unit expenditures.

• Prepares budgets, forecasts, financial reports, and cost/benefit for new projects.

• Formulates pricing strategies and gets divisional director approval on pricing.

• Projects supply needed for food, beverage, and related products/supplies for each and every event with a strong bias to ensuring there is never a shortage.

• Manages and develops designated units' operations staff, which includes hiring, terminating, and disciplining of employees, setting work priorities, conducting staff meetings, coordinating training, evaluating performance and directing work assignments to ensure effective operations.

• Designs, evaluates, and implements, in conjunction with marketing department and supervisor, marketing techniques and promotional programs.

• Resolves customer issues and complaints to ensure customer satisfaction.

• Remains current on changes within the regulatory, economic and competitive environment which may affect the operations of the units.

• Develops operational strategies to address customer survey results and feedback.

• Is knowledgeable of catering operations for VIP and other groups at Viejas Arena, O.A.T., Tony Gwynn Stadium and other main campus venues in order to have a high level understanding of this related business function.

• Researches, formulates and recommends new or upgraded policies and procedures.

• Responsible for recruitment, training, development and evaluation of managerial, full-time, and part-time staff.

• Responsible for ensuring continued compliance with all local, state and federal health, safety and employment laws and regulations.

Minimum Required Education, Training and Experience:

• Bachelor's degree, preferably Food Services Management or Business Administration from an accredited college or university with a strong, demonstrated background in management; or any equivalent combination of education and experience.

• It is preferred, but not required, that applicants have at least 10 years related experience with at least four years managerial experience. Strong communications, computer literacy, mathematical/financial skills, and proven leadership skills are required.

• Serve Safe Certified and Management Food Handler Certificate required.

Other Required Skills and Abilities:

• Requires understanding of financial record-keeping methods, procedures and practices.

• Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, and volume. * Ability to apply concepts of basic math, algebra, and geometry.

• Must be able to pass a background check that will include, at minimum, verification of education and employment histories, criminal records, national sex offender registry check, and references. Additionally, based on the nature and scope of the position, the background check may also include a credit report, motor vehicle report, and verification of professional licenses

What Aztec Shops Offers:

• Medical, Vision, Life/AD&D, Dental, and Long-Term Disability Care Insurance

• Generous Retirement Plans

• Tuition Reimbursement (up to $5k/calendar year)

• Paid Holidays, Vacation, Sick Time, and Bereavement

• Flexible Spending Account

• Employee Discount

• And more….

Must comply with all SDSU COVID-19 policies and procedures.

NOTE: The duties listed are examples of the variety and general nature of those performed by employees in this job description. The list is descriptive only.

If accommodation is needed, please call (619) 594-7500

To apply, text the word "APPLY" to (888) 522-5078

To view full job description, visit us at:

https://cta.cadienttalent.com/index.jsp?POSTING_ID=98976618142&locale=en_US&SRCSEQ=postingSearchResults&SEQ=jobDetails&applicationName=AztecShopsLtdKTMDReqExt

Aztec Shops, Ltd. is an Equal Opportunity Employer

Job Type: Full-time

Pay: $65,014.07 - $115,149.66 per year

Work Location: One location

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