Guest Service Representative - Hotel Front Desk

Full Time
Raleigh, NC 27617
Posted
Job description

Brand New Westin Hotel Raleigh Durham Airport is currently hiring Full Time and Part Time Front Desk Agents (GSR's)

Available shifts include 3pm-11pm, weekend availability a must. Hourly wages starting at $14.50/hr.

Come join a one of a kind team and immerse yourself in a culture where we "feel well,” “work well,” “move well,” “eat well,” “sleep well” and “play well.”

Are you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

We offer our associates an array of benefits, based on eligibility, including:

  • Competitive wages based on experience
  • Paid Vacation
  • Paid Personal Leave
  • Monthly Cash Bonuses
  • Paid Holidays (7)
  • 401k, company matched
  • Health, Dental, Vision, and virtual health plans available
  • Hotel Discounts
  • Employee referral program

Job Duties include but are not limited to:

  • Interfacing with the previous shift and managers to be updated on hotel activities.
  • Provide expedient check-in/check-out service.
  • Be knowledgeable of hotel property and in-house events.
  • Provide guests with information concerning hotel policies and amenities/services.
  • Assistance in reaching monthly brand standard goals in regards to customer service, employee training and brand recognition.

Job Requirements:

  • Must have Lightspeed experience
  • Micros experience preferred
  • Must be empathetic and able to provide superior guest service.
  • Be self motivated and able to work independently.
  • Strong work ethic and a desire to succeed.
  • Clean background check, and reliable transportation a must.
  • Must possess solid basic accounting and math skills, be comfortable with computers and have excellent communication skills.

Apply online at www.cmchotels.com/careers

Job Types: Full-time, Part-time

Pay: $14.50 - $15.50 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Evening shift
  • Weekend availability

Education:

  • High school or equivalent (Required)

Experience:

  • Hotel experience: 1 year (Preferred)
  • customer service: 1 year (Required)

Work Location: In person

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