Job description
Hotel Front Desk Clerks are responsible for providing all of a hotel’s guests with an accommodating experience by coordinating amenities and responding to customer needs. Their duties include greeting people as they enter the lobby, fielding calls from guests and helping visitors check into their rooms.
Check in customers using computer programs and equipment and provide guests with directions to their room
Inform customers of all on-site amenities and any relevant information that is needed
Handle and resolve guest complaints
Invoice and bill guests for their stay and services used
Communicate with guests to better understand their individual needs to provide them with the best service possible
Job Type: Part-time
Pay: From $13.00 per hour
Schedule:
- 8 hour shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
Work Location: One location
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