The YMCA is one of the world’s leading nonprofit organizations that is committed to strengthening individuals and communities across the country. Every day, the Y helps people connect to their purpose, potential and each other. Working locally, we focus on supporting people of all ages, gender and race, to improving health and well-being and inspiring action in and across communities.

Job Duties:

• Oversees the management of membership records and files, including financial assistance administration, collections, membership data entry, payroll deduction memberships, holds, tracking gift certificates and trades, Silver & Fit and Renew Active registrations, troubleshooting, and serves as backup for Membership Director.
• Maintains branch business procedures in accordance with Y and general accounting practices; monitors, maintains and periodically reports cash records and procedures; collection of returned checks and returned bank drafts; manages payables, check requests and purchase orders for branch.
• Processes financial assistance applications and prepares branch scholarship reports.
• Manages collections for programs, provides oversight to program registration; manages returned checks and program enrollment reporting.
• Provides administrative support for branch Community Support Campaign, which may include processing request information, thank you letters, invoices and collection of funds.
• May prepare reports, minutes and location preparation for monthly branch board and committee meetings.
• Administrative duties including managing the purchase of office supplies and equipment, supervising the maintenance of office equipment, general branch correspondence, assisting with program promotion.
• Compiles statistical information for reports as needed.
• Conducts routine membership audits.
• Assists at front desk as needed.
• Other duties as assigned.
  

Qualifications:

• High school diploma required
• Prior office experience (2-3 years preferred)
• Excellent oral and written communication skills
• Computer proficiency (including Windows-based systems, Microsoft Word, Excel, and Outlook) and experience with standard business software.
• Must display high degree of professionalism and customer service
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.