Job description

Introducing Orlando’s most colorful hotel, a luxury lifestyle experience at the heart of a smart city with soul. Infusing state-of-the-art technology, inspired food and beverage concepts and World-class wellness opportunities Lake Nona Wave Hotel is truly unexpected. At the heart of Orlando’s most desirable communities, we inspire happiness in our guests and in each other. We excel at innovation, we create connections and we believe in the power of relationships. Be part of something special, join the opening team of the one and only Lake Nona Wave Hotel and let’s innovate together!

Discover what Life at Wave is really like on our Instagram channel @lifeatwavehotel

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting and seating guests, overseeing dining room maintenance and monitoring service to ensure guest satisfaction.

Job Overview :

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting and seating guests, overseeing dining room maintenance and monitoring service to ensure guest satisfaction.
Essential Functions :

• Warmly greet guests into the restaurant
• Proactively support the restaurant team while monitoring dining room activity
• Collaborate with team members to communicate any special needs or guest requests
• Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty
• Enjoy multi-tasking at a fast pace while maintaining an organized host stand or work area

Sincerely thank guests leaving the restaurant and invite them to return

Qualifications :

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun! Thursday-Saturday availability.
• Experience. Previous experience passionately providing service to others preferred.
• Knowledge. Familiarity with restaurant terminology and food service techniques preferred.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing

• A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Employee discount

Physical setting:

• Bar
• Upscale casual restaurant

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Weekend availability

Work Location: In person

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