Department: JDMS Health and Wellness
Post End Date: 12/10/2022
Position Type: Employee
Position Reports To: Health & Wellness Scheduling & Admin Manager
Position Supervises: n/a
Pay Level: 14
FLSA Status: Non-Exempt

Efficiently and accurately schedule providers for the assigned Kroger Health region taking direction and guidance on appropriate scheduling practices from Health & Wellness Administrative Manager. Provide administrative support for the Kroger Health regional team. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

• Complete scheduling processes by applying critical thinking skills to properly staff all stores with required providers during operating hours or for other events as needed
• Engage manager when scheduling conflicts arise, offering solutions or providing documentation of any ongoing scheduling issues with a provider or location
• Communicate regularly with members of the Kroger Health team including pharmacy practice coordinators, operations specialists, and pharmacists
• Work with applicable departments in maintaining associate records and ensuring records are appropriately retained
• Provide day-to-day administrative support for Kroger Health team, staff, and stores
• Help coordinate training events/activities
• Produce and assemble materials and documents needed for meetings, training sessions, presentations and other day-to-day needs
• Complete any tasks required to assure schedules are forecasted, written, and staffed
• Provide reporting for associates lagging in training based on current policies and procedures and best practices pertaining to training for Kroger Health associates
• Plan and support training of Kroger Health associates
• Attend recruiting events, appropriately representing Kroger Health in presentation and attitude
• Provide customer service that makes both internal and external customers feel welcome, important and appreciated
• Provide backup to Health & Wellness admin support
• Support regulatory compliance of all pharmacy locations at the direction of the corporate compliance department
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications

• High School Diploma or GED
• Ability to learn and operate Kroger programs and systems
• Ability to write routine reports/correspondence
• Excellent administrative, communication, and organizational skill with high attention to detail
• Excellent oral/written communication skills
• Exceptional customer service skills
• Proficient in Microsoft Office

Desired Previous Experience/Education

• Nationally Certified Pharmacy Technician
• Any experience in administrative support role
• Any experience in customer service/retail environment

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.

Education Level: High School Diploma/ GED Required
Required Travel: Up to 25%
Required Certifications/Licenses: None
Regions: Mountain; Any; General Office- Cincinnati; Mid-Atlantic; Midwest; South; West

States: Colorado; Alabama; Alaska; American Samoa; Arizona; Arkansas; California; Connecticut; Delaware; District of Columbia; Federated States of Micronesia; Florida; Georgia; Guam; Hawaii; Idaho; Illinois; Indiana; Iowa; Kansas; Kentucky; Louisiana; Maine; Marshall Islands; Maryland; Massachusetts; Michigan; Minnesota; Mississippi; Missouri; Montana; Nebraska; Nevada; New Hampshire; New Jersey; New Mexico; New York; North Carolina; North Dakota; Northern Mariana Islands; Ohio; Oklahoma; Oregon; Palau; Pennsylvania; Puerto Rico; Rhode Island; South Carolina; South Dakota; Tennessee; Texas; Utah; Vermont; Virgin Islands; Virginia; Washington; West Virginia; Wisconsin; Wyoming
Keywords:

JOB LEVEL 14B

Hourly Rate Range $17.39 to $26.03

Inventive Target $1,500.00