At Mindfully, our mission is to promote and provide comprehensive, convenient access to quality mental health care that is affordable, progressive, and personalized. We are dedicated to helping our clients heal, grow, and thrive. We focus on matching clients with providers who specialize in the challenges they are facing, which helps our clients meet their goals with greater success and our providers find deeper fulfillment in their work.

We are currently seeking a full-time employee to join our administrative team at our Fairfield, OH office. The ideal candidate has customer service experience in healthcare or service/retail industry and has strong compassion and composure when interacting with clients. Passion for or experience in mental healthcare is a plus.

Benefits:

• 401k
• Dental, health, vision
• HSA and FSA
• Life and AD&D insurance
• Short and long term disability
• PTO
• Parental leave
• Referral program
• Supportive environment

Responsibilities:

• Schedules patient for providers, including reviewing intake forms for completeness
• Answers, transfers, and screens phone calls
• Welcomes and directs visitors and clients
• Maintains filing system
• Retrieves requested information from records, emails, minutes, and other related documents
• Prepares written summaries of data when needed
• Responds to and resolves all administrative questions and inquiries
• Maintains and order office supplies and coordinates maintenance of office equipment
• Performs other related duties as assigned

Qualifications and skills:

• Proficient in Microsoft Office Suites or related software
• Excellent organizational skills
• Attention to Detail
• Basic understanding of clerical procedures and system such as record keeping/filing
• Ability to function as an effective member of an integrated healthcare team
• Ability to work independently or in a team setting
• Empathy and interpersonal skills

Education and Experience:

• Two years relevant clinical health experience preferred
• Two to five years in an administrative role

Salary:

• $17.00 - $20.00 per hour, based on experience

*****Applicants for this position cannot be previous clients or have had any family members who were clients of any provider (Compass Point, Mindfully, or Stacy Ruse) due to conflict of interest. ******