Job description

University of Colorado Medicine (CU Medicine) is the region’s largest and most comprehensive multi-specialty physician group practice. Our 3,500 University of Colorado School of Medicine physicians and advanced practice providers bring their unparalleled expertise at the forefront of medicine to deliver trusted, compassionate health care services. CU Medicine also delivers business operations and administrative services to support patients and providers. Our primary and specialty care clinics, along with our partnerships with the top hospitals and facilities in Colorado, provide patients with personalized care in their communities.

We are seeking a motivated Decision Support Manager to join our leadership team.

This job can be performed 100% remotely and out of state candidates will be considered.

The Decision Support Manager will manage and lead the Decision Support Department with the goal of identifying operational revenue cycle performance improvement opportunities through proactive collection, analysis and interpretation of data and will communicate this insight to key decision makers. The individual in this position will participate in new initiatives as a partner in the original and continuous discovery of links between business process improvement and actionable data. Scope of responsibility includes allocating resources and providing project oversight or coordination to all data driven and relevant employee enrichment programs.

The Decision Support Manager will:

• Serve as a key member of the Revenue Services leadership team and provide leadership, expertise, and recommendations as necessary and appropriate.
• Build and maintain relationships throughout CU Medicine in order to understand key business objectives/interests and facilitate scenarios resulting in mutual gain and improved partnership.
• Provide data solutions related to business strategies in the Revenue Services organization and ensure the use of tools created by the Decision Support team enhance business decision making capabilities.
• Research and develop investigative and root cause tools and strategies that positively impact operational improvement.
• Collaborate across the CU Medicine organization to:
• Implement, integrate, and extract data from applications critical to the functioning of the Revenue Services operation.
• Audit and take steps to remedy data quality, including making recommendations for end users.
• Design, code, and manage analysts to meet specifications for physical, logical, and end user data, dashboards, and tools.
• Define, analyze, and report on analytics and financials for a variety of projects
• Prioritize all requests and projects to ensure project timelines are met and communicate status updates and completion deadlines to requesting parties.
• Provide support in the research and preparation of statistical information according to revenue cycle survey questionnaires while retaining responsibility for the quality of the data submitted.
• Oversee the creation and maintenance of financial, statistical, and analytical reports developed by the Decision Support team and assist in creating/setting benchmarks to drive operational effectiveness and efficiency.
• Ensure all procedures and materials developed by the Department are documented and maintained according to the Revenue Services Procedure Manual outline.
• Provide expertise and support for any business intelligence products/software for the purpose of reporting and analyzing the activities associated with the revenue cycle and ensure the Department is providing training, answering questions and providing the expertise in the analysis of any new products, testing, upgrades or changes to these types of tools.
• Perform other duties and assist with special projects as assigned.

Requires a bachelor’s degree in accounting, business or related field with five years professional experience, preferably in a physician billing or hospital environment. Masters in Business Administration is highly preferred. Must have experience in gathering information from several sources and analyzing information to draw conclusions and make recommendations. High level proficiency in the use of Microsoft SQL Server and Access with strong working experience in the development of spreadsheets, graphing, and flow-charting is required. Experience in using visualization tools such as Tableau and statistical tools such as Stata or R is preferred. Must demonstrate strong project management skills and the ability to meet project deadlines. The ideal candidate will work successfully in a team environment, collaborating with others to achieve goals and initiatives. Must act independently, proactively and effectively communicate in both verbal and written formats. Flexibility and the ability to maintain positive working relationships is key.

All applications MUST be submitted via our website.

CU Medicine is dedicated to ensuring a safe and secure environment for our staff and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees prior to their employment. We are an equal opportunity employer.

The listed pay range (or hiring rate) represents CU Medicine’s good faith and reasonable estimate of the range of possible compensation at the time of posting and is based on evaluation of competitive market data.

A variety of factors, including but not limited to, internal equity, experience, and education will be considered when determining the final offer.

This position will be eligible for an annual incentive/bonus commensurate with the level of the job.

CU Medicine supports a Tobacco Free Workplace Environment which prohibits smoking and the use of tobacco products on CU Medicine property, Anschutz Medical Campus and adjacent business locations.

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