Publix Employees Federal Credit Union (PEFCU) was established over 60 years ago to provide financial services with lifetime value to Publix Super Markets, Inc. employees and their families.

PEFCU Benefits/Perks:

• Medical, Dental and Vision insurance coverage provided at NO cost to you!
• HUGE contributions toward dependent premiums!!
• Generous Paid Time Off program (4 weeks or more in your first year!!!)
• 11 paid holidays per year
• 401(k) retirement plan and profit sharing
• Pay for performance incentive programs
• Time off for giving back to your community!
• Tuition reimbursement
• And much, much more!!!

We are committed to improvement, driven by feedback, and focused on organizational growth. We expect and demonstrate our values (Caring, Inclusive, Transparent, Innovative, and Accountable) every day, creating an environment where all associates can add value and feel valued.

Find your value here as a…

Help Desk Administrator

The key purpose of this position is to support Server, Application, VMware and SAN management throughout PEFCU including the formulation and implementation of system specific security policies and procedures and other duties as assigned.

What you will do…

• Provide technical support, use Workfront to log/document calls, release emails, reset or unlock domain passwords, provide support on mobile devices, monitor and troubleshoot, upgrade and repair software on workstations, and peripheral devices, set up, replace and upgrade PC Hardware in field and corporate office, maintain documented procedures and solutions for common tasks and issues.

• Assist System Admins, Network Engineer, and Security Officer with tasks by troubleshooting network connectivity, move, add and change computer and user memberships and test new hardware.

• Maintain hardware and software inventory which includes utilizing Workfront client, create Barcode labels for asset tags using Wasp Labeler, Zebra printer, hand-held scan gun and maintain inventory of software, licenses and usage via Workfront.

• Create and deploy new Software packages, Windows Desktop images, New Windows, Office and Third-Party Patches, work with IT security to resolve issues discovered on Vulnerability Reports, update PC workstation, BIOS and Printer firmware.

What you need…

• High School Diploma

• 3-5 years relevant experience

What’s in it for you…

• Competitive pay
• Pay for performance incentive program
• Employee’s Medical, Dental and Vision insurance coverage provided at NO cost to the employee
• Stellar benefits/perks
• Work/life balance

Apply now!