Job description

Is great customer service part of your DNA? Someone who demonstrates a willingness to provide the customer with the best service possible? Do you want to receive ongoing training in a role where you make a difference in people’s lives?

If you answered YES to any of the above, we want to get to know you and think you would be a great addition to our winning concierge team at a luxury high-rise condominium in East Boston

FirstService Residential is currently seeking a full time Doorman at a luxury high rise in downtown Boston, MA. We currently have part-time positions available for the below shift:

3pm-11pm - Weekends

Primary Responsibilities: Greet and open door for all incoming residents and guests.

Additional Responsibilities:

• Respond to all requests in a courteous, professional manner at all times

• Assist homeowners in and out of vehicles and with all valet requests

• Communicate regularly with concierge with regards to important resident information

• Provide directions for parks, restaurants, airports, etc.

• Call for taxi, limo service as needed

• Exhibit a positive and professional attitude and maintain professional appearance as outlined by Association and company policy

• Proactively assist with packages and groceries.

• Report maintenance or cleaning requirements to management

• Assist concierge during busy periods and break times, as needed

• Assist with trash chute, as needed

• Assist with dog walking for residents, as requested.

• Report all resident concerns and complaints to concierge or management

Skill Requirements:

• High school diploma or equivalency preferred.

• Two (2) years of customer service experience preferred.

• Valid drivers' license and satisfactory driving record required.

• Effective written and verbal communication skills.

• Strong customer service, communication and interpersonal skills required

Job Type: Part-time

Pay: From $25.00 per hour

Schedule:

• 8 hour shift

Shift availability:

• Night Shift (Required)

Work Location: In person

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