Job description
Overview:
Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.
Potential Career Path
Essential Job Functions
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It About Us :
Opportunity: Host
Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.
Potential Career Path
Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor
Essential Job Functions
- Meet and greet guests as they arrive, offer choice of seating, escort to dining table and present menu.
- Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
- Maintain proper set-up of dining room.
- Assist as needed or requested with service.
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- High school diploma or equivalent .
- Previous customer service experience preferred.
Work Environment and Context
- Work schedule varies and willinclude working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
The Joule is a revitalized 1920s neo-Gothic landmark building set in the heart of Dallas’ central business district. With dramatic art installations, unique retail boutiques, a world-class spa, clever design, award-winning food and drinks and some of the best service in town, The Joule is seen as the city’s cultural epicenter. Adjacent to the Dallas Arts District and the flagship Neiman Marcus, the hotel is perfectly positioned when guests finally do venture out of the hotel’s communal embrace.
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