Job description

Job description

HCW Hospitality is focused on providing outstanding experiences to each of our guests, whether attending an event in our modern conference centers or staying in our award-winning hotels. We’re here to help you to have exciting new adventures, and create lasting memories with every stay.

Duties & Responsibilities:

• Manages financial components of responsible departments
• Assists General Manager in day-to-day operations of the hotel
• Maximizes financial performance and upholds quality standards of F&B and Rooms departments
• Maximizes room revenue by anticipating market shifts and participating in property sales and marketing efforts.
• Builds relationships with guests and monitors satisfaction levels.
• Review P&L with General Manager and develop suggestions on aligning and driving all aspects of hotel performance towards the attainment of budgeted Revenue, RevPAR Index, Flow Through, GOP and Guest Satisfaction & Marriott BSA scores.
• Understand and apply accounting principles (e.g., accruals, prepaids, balancing daily reports, GL coding, etc.) and ensure these are understood and applied correctly.
• Processes accounts payables invoices on-time and maintains accounts receivable accounts to ensure prompt payment is made to hotel
• Assist with selection, training, counseling and motivating hourly associates.
• Assist in monitoring the expenses of the Front Office and F&B departments
• Participate in the development of the hotel expense budget.
• Assist hotel management and sales teams with the implementation and execution of revenue programs to ensure that the hotel’s room occupancy, average daily rate, and RevPAR objectives are met.
• Balance, prepare and upload month-end reports on-time
• Ensure the security needs of the property and guests are met.
• Ensure effective departmental communication and information systems through logs, department meetings and hotel meetings.
• Other duties as assigned

Qualifications:

• At least 2 years progressive experience in the Rooms department (with oversight of complimentary breakfast and/or bar preferred)
• Previous hotel supervisory experience required.
• Experience working with Opera property management system is required
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high-pressure situations and maintain composure and objectivity in these situations.
• Must have the ability to review complex information or data and use that information to meet the demands of the particular need.
• Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.
• Must be able to convey information and ideas clearly.
• Must have open availability as weekends will be required.

What We Offer:

• Comprehensive benefits package, including medical, dental and vision programs
• Paid Vacation Time
• 401k program with company match
• Lots of room for growth with multiple hotels in Arizona and more to come!

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Self-determined schedule
• Weekend availability

Work Location: One location

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