Job description

Job Summary

As our Front Desk Agent, you will be responsible for performing a variety of guest service activities in an exceptionally friendly, professional and efficient manner. Duties will include registering guests, assigning rooms, settling guest accounts and coordinating with other departments to satisfy guest requests. Must be available Monday through Friday and weekends.

Your every day:

• Greeting guests and processing hotel registration
• Provides guests with assistance at the front desk during the check-in and check-out processes and throughout their stay
• Keeps current on and promotes hotel accommodations, services and area attractions
• Responds to customer inquiries for information
• Arranges for services requested by the guest by working with other departments as appropriate
• Stays current with developments in the hotel by reviewing and updating the communication log
• Offers guests updated rooms and promotes hotel amenities, food & beverage outlets and services
• Processes customer credit at check-in in accordance with hotel polices
• Obtains appropriate approvals and signatures
• Follows hotel policy on cash bank

Fosse: Experience preferred

Job Types: Full-time

Job Type: Full-time

Pay: $15.00 per hour

Schedule:

• 8 hour shift

Work Location: One location

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