Job description
Responsible for maintaining and promoting hospitality at all times; welcoming and serving our guests in a courteous, efficient, and friendly manner. The Housekeeping attendants will be responsible for the upkeep and cleanliness of our guest room, hallways, and public areas. They will be responsible for stripping rooms and the cleaning of all dirty linens for the hotel. They will responsible for delivering amenities upon guest’s request.
Requirements:
- Must be able to perform each essential duty satisfactory according to hotel and brand standards
- Prior housekeeping experience is a plus
- Bilingual is a plus
- Available to work flexible schedule including AM/PM shifts and weekends
- Ability to regularly lift and move up to 30 lbs. and frequently lift and/or move up to 50 lbs.
- Open to cross-training and assisting in other departments as necessary
Specific duties include, but are not limited to the following:
- Clean and service guest rooms daily in accordance with hotel and brand standards
- Clean all corridors, service areas, meeting spaces, and main lobby areas
- Move and arrange furniture, including but not limited to: flipping mattresses when necessary; removing, moving, or hanging drapes;
- Clean laundry chute of any dirty laundry
- Provide necessary linen and amenities to guests in accordance to guest room legend
- Quickly deliver amenities to guest’s rooms upon request in a friendly manner (i.e. iron & ironing board, pack-n- play cribs, etc.)
- Greeting any and all guests i.e. “Good Morning” or “Good Evening”
- Report any damage, hazards, repairs required in guest room and hallways
- Abide by the regulations set forth by the MSDS (Material Safety Data Sheet) when using chemicals
- Return any items found in vacant guest rooms, hallways, or back of house to the housekeeping lost and found
- Restock cart at end of shift and organize linen closet to prepare for the next day
- Be very knowledgeable of Marriott Rewards program and promotions
- Develop a thorough knowledge of hotel staff, room locations, and amenities of the hotel
- Complete any other related task given.
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