Job description

Holiday Inn Express & Suites in T or C, NM is now hiring room attendants! We are looking for hardworking team orientated individuals! Experience preferred but we are willing to train the right person the IHG Way of Clean! Housekeeping is what gives hotels the ‘wow’ factor. It’s the moment that guests walk into the hotel and are impressed, then enter their bedrooms and think ‘wow, this looks wonderful’.

Duties & Responsibilities:

• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, refrigerator, coffee/tea maker.
• Wear safety protection equipment as provided in line with department regulations and any local legislative requirements.
• Handle and store chemicals in line with hotel regulations and any local legislative requirements.
• Greet and acknowledge guests.
• Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
• Report to supervisor needed repairs or unsafe conditions.
• Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty.
• Respond to guest complaints, special requests and take action to ensure guest satisfaction.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.

This job requires the ability to do the following:

• Carrying or lifting items weighing up to 50 pounds/23 kilograms and ability to push/pull medium to large weights/objects.
• Frequently standing up and moving about the facility.
• Frequently handling objects and equipment to maintain the facility.
• Frequently bending, stooping, and kneeling.
• Able to work alone as well as being a team member.
• Work scheduled all days of the week.

Job Types: Full-time, Part-time

Pay: From $11.50 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Referral program

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning: 1 year (Preferred)

Work Location: One location

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