Housekeeping Manager
Job description
SOUTH SEAS ISLAND RESORT: WORK IN PARADISE! Escape to a tranquil tropical island destination on the tip of Captiva Island! Work at a serene resort village and wildlife sanctuary, marked by 2.5 miles of beaches, gulf waters that glisten with endless shades of blue and boundless opportunity for adventure for our guests.
This upcoming year, we will begin writing a new chapter to add to our storied past. Elevated guest experiences, expanded services, and amenities accompanied by plans, to re-imagine and restore the famed South Seas Island Resort to its original grandeur.
WE ARE NOW A TIMBERS RESORT:
Timbers Company is always looking for dynamic, driven people to join our team. We are passionate about exposing our Owners and guests to some of the most sought-after places on earth and creating unparalleled experiences for families to make memories. Our vision is a promise of Paradise Perfected. Join us and explore the ever-growing collection by Timbers Resorts.
LOOKING FOR:
An inspired, driven individual who believes in providing outstanding guest experiences and comes to work energized and ready to carry that spirit throughout the day. You appreciate the opportunity to work with people who encourage, challenge, and support one another to be the best they can be, while still being able to hold them accountable. If you are game for this exciting opportunity, WE WANT TO TALK TO YOU!
WHERE WILL YOU WORK? In this position, you will be a valued member of the South Seas Island Resort’s Housekeeping Department. This role will be responsible for leading one of the of the most important teams within the organization, Housekeeping! We are looking for a detail-oriented leader that can lead and train by example to ensure the quality of our rooms and public areas are up to a standard of excellence that meets the expectations of guests and leadership.
JOB SUMMARY:
· Responsible for assignment, inspection, and documentation of guest rooms. Ensure cleanliness standards are achieved in a timely and accurate manner.
· Assist with opening assignment of Rm. Attendant task sheets, staff keys and support staff work areas.
· Manage cleanliness of public areas, guest hallways, linen closets, storage areas.
· Verify all deficiencies noted from inspections are timely resolved by communicating with Housekeeping, Engineering and Owner Relation Teams.
· Complete work schedules, inventories, payroll, tracking of Guest Satisfaction surveys ….
· Monitor and evaluate the housekeeping team’s performance, conduct counseling and evaluations, and deliver recognition and reward.
· Provide professional development to team members through on the job training.
· Able to work weekends, PM shift if needed and Holiday’s.
· Learning and utilizing Property Management Systems.
EDUCATION & EXPERIENCE:
· High school diploma/GED
· 2 to 4 years minimum experience in housekeeping management
· Mobility to work in a large resort setting, with traditional rooms, condos, homes, multiple pool decks, fitness center and meeting room space.
· Spanish and Creole a plus
PHYSICAL/MENTAL REQUIREMENTS:
· Must be able to work in a fast paced, deadline driven environment
· Must be able to walk, stand, stoop for prolonged periods of time
· Subject to exposure to weather conditions .
GREAT BENEFITS PACKAGE:
· Health Insurance/Dental/Vision/LTD/STD and Life Insurance
· 401K, company matches 100% up to 4% of contribution
· Paid Time Off (PTO), increasing amount of time with tenure
· Transponder toll programs (if you qualify) for the Sanibel Causeway and Cape Coral Bridge
· $2 Employee lunches at our Keylime Cafe
· Employee discounts at selected retail outlets and selected SSIR (South Seas Island Resort) vendor activities
· Employee recognition through the year
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- Day shift
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Captiva, FL 33924: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Required)
Work Location: One location
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